In a significant development aimed at enhancing the efficiency and security of Nigeria’s electricity distribution system, the Nigerian Electricity Regulatory Commission (NERC) has issued a directive requiring prepaid meter users to undergo a mandatory upgrade before November 2024.
This directive, which has garnered both interest and concerns among the public, is part of NERC’s efforts to align with global trends in prepaid meter technology.
NERC’s decision to push for meter upgrades is grounded in the evolving landscape of prepaid meter technology. The regulatory agency has highlighted the importance of aligning with the Standard Transfer Specification (STS) standard, which will undergo a significant transformation known as “Roll Over” by November 2024. To adapt to this change, all meters need to be upgraded to meet specific standards. The essence of this upgrade is to ensure the smooth operation of prepaid meters in the future.
As part of the upgrade process, meters will require the implementation of Token Identifier (TID) rollover. To facilitate this, Utility Companies will provide consumers with Key Change Tokens (KCT). When consumers input these tokens into their meters, it will reset the TID stack memory to 0 and change the meter key. This mechanism is essential to prevent token replay and ensure the security and integrity of prepaid meter transactions.
Read also: NERC makes 40% increase in prices of prepaid electricity meters
How to Perform the Meter Upgrade
The process of upgrading prepaid meters is relatively straightforward. Consumers will receive two complimentary Key Change Tokens (KCT) from their respective electricity distribution companies (DisCos). These tokens will be distributed in a manner similar to electricity token purchases. To initiate the upgrade, consumers need to input these tokens into their meters, following the same procedure they use for entering electricity tokens. Once the meter accepts the token, an automatic upgrade will be triggered.
An important assurance provided by the Nigerian Electricity Management Services Agency (NEMSA) is that the units in your meter will remain untouched during the upgrade process. This means that whatever unit balance you have in your meter before the upgrade remains intact afterwards. There will be no acceleration of the meter’s usual operational pace.
A One-Time Process
NERC has clarified that the meter upgrade is a one-time process. Customers should not expect to undergo a similar procedure in the near future. This ensures that the upgrade is a convenient and hassle-free experience for prepaid meter users.
NERC has also emphasized that the meter upgrade is entirely free of charge. Consumers are encouraged to reach out to their respective electricity distribution companies (DisCos) for more information and guidance on the upgrading process.
Deadline for Meter Upgrading
The deadline for completing the meter upgrade is set for November 2024. It is crucial for all prepaid meter users to ensure their meters undergo this process before the deadline. Failure to do so may render the meter inoperable, preventing users from recharging and resulting in a loss of access to electricity services.
In related news, NERC has also directed electricity distribution companies (Discos) to establish customer engagement platforms, further enhancing the consumer experience in the sector. This directive underscores NERC’s commitment to improving the quality and reliability of electricity services in Nigeria.
