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Tag: Uber

  • Lagos resolves data sharing dispute with Uber

    Lagos resolves data sharing dispute with Uber

    A month-long spat over data-sharing policies has finally been resolved between the Lagos State Government and ride-hailing business Uber. 

    Uber’s legal battle with the government stemmed from a 2020 deal mandating ride-hailing services to provide the authorities with real-time travel data.

    After the ruling, people can collaborate to improve transport services and keep drivers and passengers safe and comfortable. These agreements between Uber and the Lagos State Government require real-time data sharing. A new age of collaboration and city transport innovations begins. 

    Read also: Uber elevates Kenyan rides, launches Uber Comfort

    Uber vs Lagos: Resolving Regulatory Friction

    On March 24, the Uber-Lagos issue involved regulatory compliance and operating rules. Like many other cities around the world, Lagos faced challenges in regulating the operations of ride-hailing companies within its jurisdiction. With concerns over safety, price structures, and the impact of ride-hailing services on traditional taxi operators, the Lagos State Government introduced regulations to bring Uber and similar companies into conformity.

    The execution of these regulations often caused conflict between Uber and local authorities. Legal fights and service disruptions erupted over licencing, car inspections, and taxation. Both parties understood the necessity for conversation and collaboration to resolve these difficulties and develop mutually beneficial solutions.

    Lagos impounded Uber drivers’ cars, worsening the problem.

    Both parties have made concessions, says Lagos state transport director Olasunkanmi Ojowuro. A change in posture was seen when impounded autos were freed “based on compassionate grounds.” Uber has not commented on the deal, but it protects Lagos residents from being without services.

    Data-sharing resolution notwithstanding, Uber drivers remain unhappy. Profits are affected by Uber’s 25% commission rate, rising gasoline expenses, and low fares. 

    These difficulties were highlighted by AUATON, with drivers leaving the platform due to low fares.

    The Lagos administration said real-time data access was necessary for user safety and emergency identification. 

    Although Uber submitted daily travel data, the authorities demanded an instant remedy. Uber said privacy issues outweighed safety benefits, putting them in a tough spot. Advocates for human rights stress the need to balance public good with data security.

    Read also: Lagos will host Africa Technology Expo in June

    Uber shares real-time data with Lagos for safety and efficiency

    Sharing real-time data improves transportation safety and efficiency. Authorities can better handle emergencies, reduce congestion, and improve transportation services using real-time ride activity and traffic data. Data sharing helps Uber improve the safety of rider and driver experiences and identify areas for improvement.

    Uber’s engagement with the Lagos State Government also sets an excellent example for ride-hailing regulatory cooperation. Both parties show their dedication to innovation, economic progress, and Lagos citizens’ quality of life by collaborating on regulatory issues and data-driven solutions.

    Finally, the Uber-Lagos conflict resolution advances urban mobility. Both sides have built a more efficient, safe, and sustainable transportation system by collaborating and sharing data. As other cities face similar regulatory problems, Uber and Lagos offer a blueprint for ride-hailing businesses and local governments to work together.

  • Uber elevates Kenyan rides, launches Uber Comfort

    Uber elevates Kenyan rides, launches Uber Comfort

    The taxi industry is expected to significantly transform in the upcoming years due to shifting consumer tastes, technology developments, and new market demands.

    There are now luxury car names that offer taxi services worldwide, and Kenya is no exception.

    Uber Comfort is a premium trip service that offers users access to some of the newest vehicles available on the Uber network.

    For now, though, Kenya won’t have SUVs and luxury cars like Benz, Tesla, and Lexus taking over the roads like they do in more developed countries.

    Read also: Uber and Bolt Drivers Stage Protests in Kenya

    According to Imran Manji, who is in charge of Uber East Africa, there is no need for that level of luxury in Kenya right now.

    “Maybe in the future,” Manji said, “but for now, we only have bigger and newer seven-seater cars to offer.”

    With their easy-to-use mobile apps and low prices, ride-hailing services have become a disruptive force that is putting standard taxi companies to the test.

    The need for on-demand transportation options is fueled by growing urbanisation and the gig economy, causing an increase in ride-hailing businesses globally.

    Uber Comfort debuted worldwide and in SA

    Internationally, Uber Comfort is now offered in South Africa, Ghana, and the Ivory Coast. In Sub-Saharan Africa, it is also available in Kenya.

    “When we launched Uber Comfort in Nairobi, we gave our pickiest customers a modern, roomy, and customisable way to get around the city. We also gave drivers more ways to make money,” Manji said.

    According to Uber’s local service, riders can customise their rides to meet their specific needs, such as choosing the temperature of the car and the type of conversation they want.

    In contrast, the company says that trips booked through Uber Comfort will cost slightly more than trips made through UberX.

    The higher price represents the extra comfort and customisation options that Uber Comfort riders get.

    The Global Taxi Market was worth $203.16 billion in 2022, but it’s expected to reach $618.11 billion by 2031, rising at a rate of 13.16% per year from 2024 to 2031 as the ride-hailing market grows.

  • Uber supports Moove’s $100m fundraising drive

    Uber supports Moove’s $100m fundraising drive

    Uber has committed to helping Nigerian vehicle lending startup Moove$100 million, according to Techpression sources.

    A report says the financing will lift Moove’s worth from $650 million to $750 million. The financial sum, between $75 million and $100 million, matches Uber and Moove’s past partnership. The 2020 arrangement gave Uber drivers flexible vehicle ownership.

    Moove has raised $335 million since its founding, but Uber and Moove are keeping quiet. Stride Ventures gave Moove $10 million in debt to grow in India.

    Read also: Uber Commences Electric Car Services

    It comes six months after it received $76 million to boost its operations and investments in its markets.

    Moove wants to grow its business in India, where it already has offices in Mumbai, Hyderabad, and Bengaluru, according to the story.

    In the same way, Uber has teamed up with Moove in India to give Uber drivers access to electric cars. Moove has grown, but the startup has had problems, like firing people after raising $140 million and driver protests that cast doubt on its business plan for financing cars.

    Then, Ladi Delano, CEO and co-founder of Mubadala, said that the funding rounds would help the company double down on markets already making money. In the next twelve months, these include the UAE, India, the UK, and South Africa.

    Moove’s innovative integration changes ride-hailing

    Moove is a vehicle finance pioneer and uses cutting-edge technologies to improve driver and rider experiences. Through strategic technological integration, the organisation shows its dedication to transportation innovation.

    Intelligent fleet management technologies have transformed vehicle deployment and management. Using modern telematics and IoT devices, the corporation can monitor its vehicles’ real-time health for maximum performance, preventative maintenance, and reduced downtime.

    The company uses data to make judgements. The technology optimises routes, predicts demand surges, and personalises driving by collecting and analysing massive amounts of data on driver behaviour, traffic patterns, and consumer preferences.

    Moove’s user-friendly design emphasises seamlessness. An intuitive app design gives drivers and riders capability without sacrificing simplicity.

    Moove’s tech integration streamlines onboarding and payment processing, boosting user pleasure and loyalty.

    Uber Announces Fare Hike in Lagos

    The Moove customer assistance system relies on AI. AI chatbots answer questions and resolve issues instantly. User engagement and customer support operations are improved, allowing agents to focus on more complicated issues.

    Moove’s electric fleet promotes environmental sustainability via technology. It aligns with worldwide carbon reduction efforts and presents Moove as a transportation innovator.

    Moove’s technical integration is continuing. To keep up with a fast-changing business, the company explores new technologies, including driverless vehicles, predictive analytics, and augmented reality.

  • Uber achieves milestone profit with Increased bookings

    Uber achieves milestone profit with Increased bookings

    Uber, the pioneering ride-hailing and food delivery company, has marked a significant milestone by announcing its first full-year profit. 

    This achievement comes on the heels of a substantial rise in bookings, particularly during the last three months of 2023. Let’s delve deeper into this remarkable feat and explore the factors contributing to Uber’s success.

    Read also: Uber Commences Electric Car Services

    Rising Bookings Propel Uber Towards Profitability

    Uber’s journey towards profitability has been characterized by strategic adaptations and relentless innovation. The company’s latest financial triumph can be attributed to a notable surge in bookings, which surged by more than a fifth during the final quarter of 2023. This surge reflects the resilience and adaptability of Uber’s business model in navigating dynamic market conditions and consumer preferences.

    One key driver behind Uber’s increased bookings is its diversified portfolio of services. Beyond its core ride-hailing business, Uber has expanded into the lucrative realm of food delivery with services like Uber Eats. This diversification not only caters to evolving consumer demands but also provides additional revenue streams, bolstering the company’s overall financial performance.

    Technological Innovations Enhance Efficiency

    Uber’s commitment to technological innovation has played a pivotal role in optimizing operations and enhancing efficiency. From algorithmic route optimization to real-time demand forecasting, Uber leverages cutting-edge technology to streamline processes and deliver seamless experiences for both drivers and passengers. Such innovations not only drive cost savings but also contribute to the overall profitability of the business.

    Collaborations and strategic partnerships have been instrumental in Uber’s quest for profitability. By forging alliances with key stakeholders, including restaurants, retailers, and local businesses, Uber has expanded its reach and market penetration. These partnerships not only drive incremental bookings but also foster brand loyalty and customer engagement, laying the groundwork for sustained growth and profitability.

    In addition to top-line growth strategies, Uber has remained steadfast in its commitment to cost optimization and operational efficiency. Through initiatives such as driver incentives restructuring and dynamic pricing algorithms, Uber seeks to strike a balance between revenue generation and cost containment. By closely monitoring expenses and fine-tuning resource allocation, Uber aims to maximize profitability while maintaining service quality standards.

    Uber Empowers Kenyan Drivers With New Features

    Uber’s pursuit of profitability extends beyond domestic markets, with a keen focus on international expansion and growth opportunities. By tapping into emerging markets and leveraging local insights, Uber aims to capture market share and drive revenue growth on a global scale. This strategic approach not only diversifies revenue streams but also mitigates risks associated with regional economic fluctuations.

    Lastly, Uber’s achievement of its first full-year profit represents a significant milestone in the company’s journey towards sustainable success. Fueled by a surge in bookings, strategic diversification, technological innovations, and cost optimization efforts, Uber has demonstrated its resilience and adaptability in navigating the complexities of the modern marketplace. As the company continues to expand its footprint and explore new avenues for growth, its commitment to profitability remains unwavering, laying a solid foundation for future prosperity and innovation in the ever-evolving mobility and delivery landscape.

  • DPA fines Uber €10 million for driver privacy offences 

    DPA fines Uber €10 million for driver privacy offences 

    The Dutch Data Protection Authority, (DPA) has fined Uber the sum of €10 million.

    The ride-hailing company Uber was fined for breaking data security laws in Europe. Those laws protect the privacy of all drivers, according to reports.

    In a statement, the Dutch Data Protection Authority (DPA) said that Uber was fined because it didn’t give complete information about how long it keeps data about European drivers or name the non-European countries with which it shares this data. The DPA also said that Uber had made it hard for its drivers to use their privacy rights.

    The French data protection authority (DPA) gave the fine after more than 170 French drivers reported to the Ligue des droits de l’Homme et du citoyen (LDH), which then told the DPA about the complaints.

    Read also: Uber’s ‘Chores’ service, offers handyman for odd jobs, rides 

    Drivers’ warnings 

    Uber drivers have the right to know how Uber manages their data, said DPA Chairman Aleid Wolfsen. Uber didn’t clarify the situation. Drivers should have been notified more thoroughly. 

    It helps To secure personal data, and transparency is essential. If you don’t know how your data is handled, you can’t tell if you’re being prejudiced. You can’t defend your liberty.”

    Uber’s crimes 

    Wolfsen said that the DPA said Uber made it too hard for drivers to ask for personal data files. There was a form in the driver app asking for data access, but it was hidden in a menu and hard to find. It should’ve been more straightforward to find. 

    Uber handled access requests by placing information in a file with unclear personal data. 

    In their privacy terms and conditions, Uber did not indicate how long it holds drivers’ data or how it secures it while transmitting it to non-EEA businesses. It reveals that Uber created many barriers to drivers’ privacy, which is illegal. Uber should support drivers’ rights. The legislation says so, Wolfsen stated.

    The DPA evaluated the organisation’s size and the breaches’ seriousness to decide the penalties. At the time of the violations, Uber had 120,000 European drivers. 

    Uber objected to the DPA’s judgement. Uber has made substantial improvements, according to the DPA. 

    Uber unveils “Electric Boda” in Kenya as future e-hailing

    What to know 

    As technology evolves, governments worldwide are taking data protection seriously. Many nations have adopted data protection rules based on Europe’s 2018 General Data Protection Regulation (GDPR). 

    Nigeria courageously formed the Nigeria Data Protection Commission (NDPC) to secure citizens’ data by signing the Nigerian Data Protection Act. Dr. Vincent Olatunji’s NDPC started last week that it investigated 17 significant data breaches in banking, technology, education, consulting, government, logistics, and gaming/lottery.q

  • Uber’s ‘Chores’ service, offers handyman for odd jobs, rides

    Uber’s ‘Chores’ service, offers handyman for odd jobs, rides

    Uber, which delivers meals and rides, may launch a new company. A recent report suggests the corporation is working on coding to add a “Chore” portion to the app. The software will allow users to hire workers for daily tasks, according to reports. 

    The report reported the code unearthed by famous iOS programmer Steve Moser. Even if he found it, the code doesn’t provide Chore service samples. But one can assume the ride-hailing startup will provide something like TaskRabbit. Same-day service platform TaskRabbit launched in 2008. It lists persons willing to clean, fix appliances, and move. 

    Read also: Uber unveils “Electric Boda” in Kenya as future e-hailing

    A “tasker” or “hireling” can be employed for odd duties for at least an hour under the code. Customers can provide more job details to assist in finding the perfect worker. They can specify what service they need, how long it will take, and when the tasker should arrive. 

    Customers who utilize Uber’s ride-hailing and meal-delivery services will benefit from the Chore section. Users can enter the job location. They can also contemplate their wish before sending it. The app calculates pricing based on work duration.

    Uber Chores were not yet available

    A spokesperson for Uber wouldn’t talk about the code. Firms often look into adding new features because of this, but not all of them make it to users. Last year, another code suggested that Uber Eats was looking into an AI-powered robot to cut down on customers waiting for their orders and improve customer service. 

    The Chore feature can’t promise a launch, but that doesn’t mean it shouldn’t be taken seriously. Uber began as a ride-hailing service that made it easy to book private trips. It added UberEats, a service that brings you food. 

    It fights with Bolt in both getting a ride and getting food delivered. If the bosses agree with Chore, the company will grow. As was said, TaskRabbit and Angi are the most popular sites for same-day service.

    Uber introduces audio recording feature in Ghana

  • Uber unveils “Electric Boda” in Kenya as future e-hailing

    Uber unveils “Electric Boda” in Kenya as future e-hailing

    In Kenya, Uber is now in the business of selling electric bikes. Reuters reports that the e-hailing company announced the start of Electric Boda, a fleet of electric motorcycles riders in Nairobi that will be used to take people around.

    As part of the project, about 3,000 electric bikes will be given to riders in Nairobi over the next six months.

    Imran Manji, Uber’s head of East Africa, said of the launch, “We are doing our part to help the transition to eco-friendly mobility products and to support national sustainability goals.”

    Manji said that with Electric Boda, trip prices will decrease by another 15% to 20%. Manji said, “When Electric Boda comes out, it will be one of the most affordable ways for Kenyans to get from one place to another, with prices 15-20% lower than our current product.”

    Read also: Uber introduces audio recording feature in Ghana

    Kenya’s move

    With this climate-friendly fleet, Uber is quickly positioning itself as a company for the future. This comes at a time when climate activists’ goals have made their way into national and international policies in every part of the world.

    In a statement, Uber said, “Drivers’ operating costs will go down by 30–35%, and platform users will pay 15-20% less than they do for a regular Uber motorbike trip.”

    But Uber won’t be running the day-to-day operations of the fleet. It said in its statement that the job will be done by Greenwheels Africa, an e-mobility business that specializes in making motorcycles run on electricity.

    “The company will handle all logistics related to the bikes, including maintenance and charging,” the statement said. “Reports say that Greenwheels Africa plans to add ten more charging spots in Nairobi by the end of the year.”

    Greenwheels Africa manages motorbikes, including charging and replacing dead batteries.

    Although Uber and its fleet partner want to sell the bikes to users in the future, Greenwheels Africa will lease them through “a collaborative partnership between Greenwheels Africa, Uber, and the riders.”

    Uber Middle East and Africa general manager Frans Hiemstra stated, “Now is the time to take solid steps that enhance sustainable practices, and as a business, we are committed to being part of the collective efforts to reduce the carbon footprint. “Through the launch of Electric Boda on our platform, we are proud to provide an option for emissions-free mobility in Kenya,” he said.

    Uber makes unexpected profits in Q2 2023

    Uber is switching to Electric Boda

    Uber has long been pushing for an electric future, especially in Kenya, one of the few major African nations that has not opposed motorbike extinction. Kenyan President Williams Ruto vigorously defended electric motorcycles in July, promising to boost their purchase and lower financing costs.

    Hiemstra stated in March that Uber wants 25% of its car kilometres to be electric by 2030, starting in South Africa, but he did not mention motorcycles.

    The move comes as the world moves away from gasoline, which has powered automobiles, motorcycles, and generators for a century. War, turmoil, and coups in many oil-rich regions have made the future of the once-powerful oil industry increasingly grim.

    In the past few years, global economies have also started to see electric cars as the next big thing. As a result, many leaders have set aside billions of dollars to invest in chip and battery development, design, and future manufacturing.

    Uber said that by 2040, it will be a business with no pollution. This is the company’s first electric car in Africa.

  • Uber introduces audio recording feature in Ghana

    Uber introduces audio recording feature in Ghana

    Uber has introduced a new safety feature of  Audio Recording in Ghana. This feature, which drivers have been requesting based on feedback from roundtable meetings, enables both passengers and drivers to record audio during trips.

    As part of Uber’s continued attempts to raise the bar on safety, this new opt-in audio recording feature has been successfully implemented in nations including South Africa, Kenya, and Nigeria.

    Additional safety features include the option for either the passenger or the driver to record the audio of the journey by tapping the shield symbol and choosing “Record Audio” before or during the ride. Both passengers and drivers have the ability to record trip audio, and drivers may even have the function engaged while they’re actively looking for rides. 

    Drivers, as well as passengers, will be aware that this option is available, but only the passenger will get a warning if they are paired with a driver who has recorded any audio. When the function is activated, the driver will be unaware of it. Neither Uber nor any other party can access the audio while it is saved on the encrypted files on the devices of the passenger and driver. 

    Read also: Uber makes unexpected profits in Q2 2023

    Improving the Uber app users conduct

    The only way to hear the audio is to file a safety report, which may be done by either the rider or the driver. They may simply attach the audio file, and a skilled Uber agent will decrypt it and listen to it before taking any further action. This convenient in-app approach uses the driver’s or rider’s own phone, eliminating the need for any extra tools.

    General Manager for Uber in Ghana and Côte d’Ivoire Marjorie Saint-Lot says, “We believe that this feature will improve the conduct of users of the Uber app, as drivers and riders hold each other accountable at every step of the way.” We have seen a lot of success with this in other areas and would want to see it catch on in Ghana.

    In the viewpoint of Uber, the audio recording will increase the credibility of the reports of unsafe conditions made by both passengers and drivers. This implies that both passengers and drivers may keep a record of their journey and submit it with their safety fines. When a passenger or driver reports a safety incident and attaches a recording to it, they provide Uber permission to review the file.

    Nigerian Bowmenn creates Uber-like service for trucks

    Prioritizing driver and passenger’s safety 

    “Verbal altercations, sexual misconduct and other violations can be difficult to investigate without evidence, however, we are confident that through this new feature, will assist Uber in adjudicating such incidents to ensure that the appropriate action is taken,” says Saint-Lot.

    The addition of Audio Recording follows the release of Safety Check-Up, which prompts users to activate and enable in-app safety features including Women Rider Preference, Trusted Contacts, Verify My Ride, and RideCheck.

    When it comes to safety on the road, Uber is committed to doing its part to provide drivers and passengers with the reassurance they deserve. 

    At the end of his talk, Saint-Lot said, “We’re continually looking for ways to increase safety on the app. All journeys are recorded through GPS, RideCheck flags any odd detours, family, and friends can see your location and travel in real-time, and you have instant access to confidential aid in an emergency via the app. We’re committed to developing and releasing further features that will make Uber safer and more reliable for our customers.

  • Uber makes unexpected profits in Q2 2023

    Uber makes unexpected profits in Q2 2023

    Ride-hailing service Uber is now making money after its early losses. The company achieved its first profit in Q2 2023. 

    Unexpected profit. This success was attributed to more travel and work-from-home schedules.

    Uber reported a $394 million profit in Q2 2023. The company’s first running profit was $326 million, and its first free cash flow was $1.14 billion. Uber shares rose 3.7% after this victory.

    Uber’s second-quarter net income was $9.23 billion, up 14.4% from 2022. Uber’s $33.6 billion cash bookings rose 16%. The firm earned 25% more from rides ($16.73 billion) and 12% more from deliveries ($13.88 billion).

    Read also: Uber rolls out audio recording safety feature in Kenya following Nigeria launch

    Uber CEO Dara Khosrowshahi

    Uber CEO Dara Khosrowshahi said high demand, fresh growth methods, and cost control led to a successful quarter, with trips up 22% and a GAAP operating profit for the first time in Uber’s history. In the quarter, 6 million drivers and couriers made a record $15.1 billion. Disciplined preparation and execution, a record turnout, and lots of participation led to both successes. Uber’s growth is steady.

    Uber projected total bookings for the current quarter to be between $34 billion and $35 billion and adjusted EBITDA to be between $975 million and $1 billion, which was more than what analysts expected.

    Uber’s great performance in Q2 2023, which was driven by strict execution, a record number of viewers, and a lot of involvement, shows that the company is able to keep making money quickly and steadily. This is a key step on the company’s way to becoming profitable.

    Uber announces group rides, teen accounts at Go-Get Event

    Uber’s next steps

    The ride-hailing service stated that Nelson Chai, its Chief Financial Officer, will retire on January 5. This exit is one of the most notable since the company’s 2019 IPO.

    It is currently searching for a Chief Financial Officer to oversee the company’s finances.

    “When I joined the company in 2018, Dara asked me to lead the financial transformation of the company,” Nelson Chai stated of his resignation. Our Q2 results demonstrate that change. I thank Dara for his participation and am happy with our outstanding work.”

    Uber’s maturation and Chai’s departure coincide. Uber’s core business has survived rising inflation because customers are still willing to pay a premium for the convenience of hailing a cab and having food delivered.

    Uber’s driver shortage caused higher rates and longer wait times. However, the corporation has solved this problem and exceeded pre-pandemic driver supply levels. Driver supply rose 33% in the second quarter compared to the year before.

    Uber is always adding new features and goods to its app to improve its services. A teen rides programme allows teens to use the service with restrictions; group and guest rides can be booked; video gift messaging can personalize the experience; and a boat service expands its offerings beyond land-based transportation.

  • Uber rolls out audio recording safety feature in Kenya following Nigeria launch

    Uber rolls out audio recording safety feature in Kenya following Nigeria launch

    Just two weeks after debuting at an event in Nigeria, Uber rolled out its Audio Recording Safety feature in Kenya. 

    Audio Recording, which will enable customers of the ride-hailing service to record audio during trips “for added safety,” was announced at the beginning of the month. This change is part of Uber’s continuing effort to increase security for its users.

    Users may feel more at ease knowing they have an extra safety net in place with the Audio Recording feature. In the case of an emergency, both passengers and drivers may activate this function to send the trip’s audio to the Uber support staff. 

    Uber guarantees customers’ privacy and security by having their journey records encrypted and saved locally on their own devices. The recorded audio is inaccessible to the user and may only be shared with Uber’s Support staff in the event of a safety concern.

    The audio recording function is simple to activate. Users may activate it by clicking the shield symbol on the map. Riders will get a warning once the feature is active, letting them know that their journey may be recorded. Users have quick access to the safety toolbox throughout the trip, and the start and stop buttons next to “Record Audio” allow them to begin and stop recording, respectively.

    Read also: Uber announces group rides, teen accounts at Go-Get Event

    Uber has added an Emergency Button feature

    Uber’s initiative is admirable considering that it seeks to fill a critical need in the industry. There have been alarming reports of mishaps on rides, and this option might provide riders a way out in the worst-case scenario.

    However, there is a genuine fear that passengers might be put in harm’s way if an Uber driver finds out about the recording and behaves irrationally as a result. Taking care of these potential problems and protecting both passengers and drivers is a top priority for Uber.

    In addition to the Audio Recording capability, Uber has added an Emergency Button feature to the app. Uber has teamed up with Sety, a company that develops on-demand safety technologies and emergency response data systems, to better respond to urgent circumstances.

    Uber Drivers can now operate from Dashboard Screens

    Locating and pressing the Uber Emergency Button is a breeze. Users can access “Emergency Assistance” by selecting the blue safety shield and then the red alarm icon. 

    When activated, the user is immediately connected to emergency services and crucial information such as GPS position, vehicle manufacturer and model, and license plate is sent to the appropriate authorities. This allows for prompt action to be taken in the event of an emergency.