Tag: Moniepoint

  • Opay, others to charge N50 levy on electronic money transfers in Nigeria

    Opay, others to charge N50 levy on electronic money transfers in Nigeria

    Nigerian fintech companies like OPay, Moniepoint, and PalmPay will charge N50 for electronic payments of N10,000 or more to personal or business accounts starting September 9, 2024. This is to follow rules set by the Federal Inland Revenue Service (FIRS).

    OPay, a leading fintech, issued a notice informing customers of the development. The notice stated that the levy is a government requirement and not a source of revenue for the company.

    “Dear valued customers, please be informed that starting September 9, 2024, a one-time fee of N50 will be applied for electronic transfers of N10,000 and above, paid into your personal or business account in compliance with the Federal Inland Revenue Service regulations,” the notice from OPay read.

    Read also: OPay, Kuda, Moniepoint, others pause signups amidst CBN probe

    This announcement follows the Nigerian Federal Government’s broader efforts to generate revenue from electronic transactions. Other fintech platforms, including Moniepoint and PalmPay, have also started implementing these charges.

    Enforcement and Compliance Electronic Money Transfer Levy Regulations

    The levy stems from the Electronic Money Transfer Levy Regulations, 2022, issued under the authority of former Minister of Finance, Budget, and National Planning, Mrs Zainab Ahmed. The regulations were created under Section 89A(3) of the Stamp Duties Act (SDA), as amended by the Finance Act 2021, to guide the imposition and collection of levies on electronic money transfers.

    The primary provision of these regulations is the introduction of a one-time levy of N50 on electronic receipts or transfers of N10,000 or more. The levy also applies to foreign currency transfers, with the equivalent fee charged based on rates determined by the Central Bank of Nigeria (CBN). FIRS is designated as the administrator of the levy and is tasked with ensuring the assessment, collection, and remittance of the fees.

    The regulations also require that banks and payment platforms act as collection agents for the levy. They must remit the collected levies to the FIRS by the next working day. In cases where transactions are cancelled or reversed, financial institutions must prepare daily reports detailing the amounts involved, and any levies on such transactions must be returned to customers through the next day’s collections.

    Additionally, banks must submit monthly returns to FIRS detailing the levies collected, including those on reversed transactions. Failure to collect or remit these levies may result in significant penalties for the banks or fintech companies. Non-collection of the levy incurs a 150% penalty of the uncollected amount, while failure to remit levies collected will result in an additional 50% penalty and interest at the CBN’s Monetary Policy Rate.

    Financial institutions must retain detailed records of all electronic transfers and levy collections for at least seven years, ensuring transparency and compliance with FIRS regulations. Banks failing to submit accurate monthly returns face a 10% penalty on any incorrectly rendered reports.

    Read also: CBN’s Licence Revocation and Heritage Bank: NDIC’s Role

    Fintech companies speak out on government levies

    These levies are part of the Nigerian government’s broader push to boost revenue through digital channels, but they may also impact users who rely on fintech platforms for daily transactions. Despite users’ concerns about the additional costs, OPay and other fintech companies emphasise that the charges are purely government-imposed and do not contribute to their profits.

    The enforcement of this regulation highlights the growing intersection between technology and fiscal policy, as fintech platforms play an increasing role in Nigeria’s financial system.

    The levy is mandated by the Electronic Money Transfer Levy Regulations 2022, introduced under the Finance Act 2020, to generate government revenue. The fee, collected by receiving banks and remitted to the FIRS, will not benefit the fintechs directly.

    OPay clarified that the charge is not a revenue stream for the company but a government requirement, emphasising that all funds collected are directed to the Federal Government.

    The levy system applies to transfers in Naira and other currencies, with the exchange rates determined by the Central Bank of Nigeria. Receiving banks are responsible for collecting the fee and remitting it to the FIRS by the next business day, and penalties are in place for non-compliance.

  • CBN lifts Opay, Moniepoint, others account ban following compliance efforts

    CBN lifts Opay, Moniepoint, others account ban following compliance efforts

    The Central Bank of Nigeria (CBN) has announced that the ban on new account openings for leading fintechs, including OPay, Moniepoint, Kuda, PalmPay, and Paga, has been lifted. 

    This decision comes after a period of suspension in April 2024, where the CBN directed these digital banks to halt onboarding new customers to tackle fraudulent activities within the industry.

    The CBN’s decision has influenced efforts to comply with Know Your Customer (KYC) standards.

    Read also: Federal Gov’t Suspends Controversial 0.5% Cybersecurity Levy

    CBN’s freezing of forex trading accounts

    The Central Bank and the National Security Agency (NSA) engaged in discussions with representatives of the affected fintechs on April 26, centred on concerns related to crypto traders using fintech platforms to disrupt the FX market.

    The CBN froze over a thousand bank accounts associated with unauthorised forex transactions in the same month. Subsequently, in May, representatives from the neobanks, alongside officials from the National Security Adviser (NSA), the Economic and Financial Crimes Commission (EFCC), and the CBN, convened to discuss the possibility of lifting the ban on new customer onboarding.

    To align with regulatory directives, authorities mandated neobanks to impose restrictions on peer-to-peer crypto transactions and to update customer details, including requiring bank verification or national identity numbers for all tiered accounts. These measures stem from a December 2023 directive aimed at bolstering KYC processes, initially relaxed to promote financial inclusion.

    Read also: Moniepoint, Paga threaten account blockage over Crypto transactions

    Opay, PalmPay, and Kuda introduce strict measures

    In response, neobanks like PalmPay and Kuda have introduced stringent verification methods, including facial recognition and physical visits to verify merchant addresses. OPay has similarly implemented physical address verification for merchants, emphasising the importance of security consciousness in preventing fraud.

    Meanwhile, affected banks have begun announcements on their platforms indicating the CBN’s removal of the ban.

    While lifting the ban provides respite for digital banks, operational disruptions during the suspension period underscore ongoing concerns within Nigeria’s regulatory landscape.

  • Moniepoint, Paga threaten account blockage over Crypto transactions

    Moniepoint, Paga threaten account blockage over Crypto transactions

    Moniepoint and Paga, two prominent financial services providers in Nigeria, have notified customers of account closure if found facilitating cryptocurrency transactions. 

    The move follows the recent directive from the Central Bank of Nigeria (CBN) instructing certain banks, including Moniepoint, to halt new customer onboarding.

    Read also: OPay, Kuda, Moniepoint, others pause signups amidst CBN probe

    This development marks a significant reversal from the CBN’s previous announcement to lift the ban on cryptocurrency transactions, which was imposed in 2021. In the notification sent to customers on May 2, 2024, Moniepoint explicitly stated, “In line with CBN regulation, we will close the account of anyone engaging in cryptocurrency or other virtual assets transactions and share their details with relevant authorities.”

    Similarly, Paga, in an email to customers, emphasised its licensing by the CBN and the need for compliance with all regulatory requirements. The email stated, “Dealing in or facilitating transactions in cryptocurrency and other virtual currencies is prohibited.”

    The reference made by Paga to a 2017 CBN circular underscores the regulatory ambiguity surrounding cryptocurrency transactions in Nigeria. While the 2017 circular cautioned against dealing with cryptocurrency, a newer circular issued in December 2023 mandated financial institutions to facilitate transactions involving crypto assets.

    The 2023 circular superseded both the 2017 directive and the 2021 circular that restricted banks from operating accounts for cryptocurrency service providers. This recent announcement by Moniepoint and Paga suggests a potential reinstatement of the crypto ban imposed in 2021.

    Read also: PalmPay fortifies in-app security features amid rise in cyber fraud

    Impact on FX Transactions

    These directives are part of broader efforts by the CBN to combat illegal foreign exchange (FX) transactions in Nigeria. However, they may inadvertently drive cryptocurrency usage beyond government oversight, complicating efforts to regulate digital asset usage in the country.

    While Moniepoint’s compliance with CBN directives is evident, the conflicting signals from regulatory authorities add uncertainty to the status of cryptocurrency transactions in Nigeria. As the situation unfolds, stakeholders await further clarity on the regulatory landscape governing digital assets in the country.

  • OPay, Kuda, Moniepoint, others pause signups amidst CBN probe

    OPay, Kuda, Moniepoint, others pause signups amidst CBN probe

    Kuda Bank, Moniepoint, OPay, and Palmpay have temporarily halted new customer account openings following a directive from the Central Bank of Nigeria (CBN). On Wednesday, the Economic and Financial Crimes Commission (EFCC) blocked 1,146 bank accounts involved in unauthorized forex dealings.

    In response to the directive, notices across these popular fintech sites display prompts indicating that they have temporarily paused new signups on their platforms. We apologise for any inconvenience this may cause.

    Techpression also confirmed the pause in the new account opening on all four apps, as every attempt to sign up was unsuccessful.

    Read also: CBN bans fintechs from international payments services

    MONIEPOINT e1714518638750

    Existing customer’s transactions remain safe 

    While the pause in new signups is a significant development, it’s crucial to note that existing customers can continue their banking activities without disruption. This pause is a result of increased scrutiny over fintechs’ account opening processes, with Fidelity Bank previously blocking transfers to OPay, Palmpay, Kuda, and Moniepoint due to KYC processes leading to heightened fraud cases. The Central Bank has introduced new KYC rules for all financial institutions, particularly impacting fintech startups.

    The recent directive to pause account openings is part of an ongoing audit of the KYC processes of these fintechs, according to an executive at an affected fintech, who described the pause as temporary. The Central Bank and the National Security Agency (NSA) engaged in discussions with representatives of the affected fintechs on April 26, focusing on concerns related to crypto traders leveraging fintech platforms to disrupt the FX market. This is the primary reason behind the pause in new signups.

    While the EFCC’s investigation into unauthorized FX dealings involves many commercial bank accounts, only 10% of the 1,146 blocked accounts are associated with fintechs. The NSA denied any connection to the directive to halt new account openings, emphasising the need for fintechs to build stronger relationships with regulators.

    Read also: Mobile money, digital lending to lead Nigeria’s service sector

    The Central Bank’s actions come amid concerns of naira manipulation by speculators, which led to record lows in 2024. The crackdown on Binance, a global cryptocurrency exchange, was initiated after claims that significant funds passed through the platform from unidentified sources. This crackdown resulted in tax evasion and money laundering charges against two Binance executives, along with restrictions on peer-to-peer trading.

    In a related move, the CBN mandated all financial institutions to collect ID cards before creating financial accounts, contradicting a previous rule supporting financial inclusion that allowed Nigerians to open accounts without identity cards. The Nigeria Inter-Bank Settlement System (NIBSS) also instructed banks and mobile money operators to delist unlicensed fintechs from directly accepting consumer deposits, reflecting a broader regulatory shift in the Nigerian financial landscape.

  • Moniepoint hits 5.2 billion transactions valued at $150bn

    Moniepoint hits 5.2 billion transactions valued at $150bn

    Moniepoint, a leading payments startup, recorded a milestone feat in 2023. Despite industry challenges, the fintech juggernaut averaged a staggering 433 million monthly transactions across its diverse channels – web, mobile, card, and in-person payments. The internal company presentation revealed a remarkable closure to the year with an impressive 5.2 billion transactions, valued at over $150 billion.

    Read also: OPay vows to block accounts without BVN or NIN by March 1

    Striking Growth Trajectory

    Moniepoint’s 2023 performance showcased a remarkable 205% increase from the preceding year. In 2022, the startup processed 1.7 billion transactions, amounting to over $100 billion. This exponential growth solidifies Moniepoint’s position as a pivotal player in Nigeria’s digital payments ecosystem.

    Comparing these figures with the transactions handled by NIBSS, the operator of Nigeria’s real-time payment infrastructure, Moniepoint’s prowess becomes evident. NIBSS processed 9.6 billion transactions, totaling ₦600 trillion. Notably, Moniepoint’s 5.2 billion transactions constitute nearly half of NIBSS’s total, underscoring 2023 as Nigeria’s most prolific year for digital payments since 2020.

    While Moniepoint’s achievements shine on the national stage, a glance eastward to Kenya unveils the dominance of MPesa, Kenya’s largest payment processor. With a staggering 12.93 billion transactions processed from April to September 2023, MPesa dwarfs Moniepoint’s 2023 numbers, illuminating the rationale behind Moniepoint’s expansion into the Kenyan market.

    Evolution from Software Developer to Payment Powerhouse

    Moniepoint’s trajectory signifies a transformation from a relatively unknown banking software development company serving Nigerian banks to a payment giant. The fintech proudly boasts over 2 million business accounts on its platform, illustrating its widespread impact.

    In August 2023, Moniepoint ventured into personal banking, further diversifying its offerings. Ope Adeyemi, Moniepoint’s Senior Vice President for Channels and Sales Tools, disclosed the active daily use of 800,000 POS terminals nationwide. The fintech now operates its ubiquitous agency banking product, Moniepoint, an online payment gateway Monnify, and a personal banking product. These platforms empower users to pay bills, purchase airtime, transfer money to bank accounts or POS devices, and make card payments. Business owners benefit from features like tax management, compliance, payroll and expense management, and access to loans.

    SoftBank to lead funding for Nigerian tech startups 

    Diverse Business Landscape

    Moniepoint’s business clientele spans various sectors, with significant representation from retail (38.29%), food and drinks (17.77%), oil and gas (9.11%), IT and electronics (6.12%), beauty and personal care (4.5%), and agriculture (4%). This diversity underscores Moniepoint’s ability to cater to the distinct needs of businesses across industries.

    Processing millions of transactions daily provides Moniepoint with a unique vantage point into Nigerians’ daily financial behaviors. Notable trends include Sundays emerging as the peak time for food purchases, typically between 7-8 p.m. Additionally, ₦100 emerged as the most popular amount for airtime transactions, occurring a staggering 63 million times.

    Examining the impact of Nigeria’s election periods, Moniepoint observed a surge in food and provisions stockpiling due to anticipated violence. This trend extended to increased bill payments for cable and electricity subscriptions in the hour preceding Nigeria’s 2023 general elections.

    Moniepoint’s stellar performance in 2023 underscores its resilience, adaptability, and pivotal role in Nigeria’s evolving fintech landscape. As it continues to innovate and expand, the fintech giant stands as a beacon of success amid challenges, reshaping the narrative of digital payments in Nigeria.

  • Africa Financial Summit honours “Yellow Card” in Togo

    Africa Financial Summit honours “Yellow Card” in Togo

    The 2023 Africa Financial Industry Summit gave the “AFIS Disrupter of the Year Award” to Yellow Card, Africa’s main legal stablecoin on/off ramp.

    In Lome, Togo, Yellow Card was praised for its creativity and persistence in the African banking industry.

    Disrupter of the Year honors companies that have overcome adversity and disrupted the market. Yellowcard beat Moniepoint, Sparkle, Ejara, and Bamboo. Yellow Card co-founder and CEO Chris Maurice expressed his thanks for the honor. 

    After getting the award, Maurice said, “This award shows that our team can solve important, real-world problems for companies all over the continent.” When bankers vote on an award, it’s a big deal for a stablecoin company to win.

    Chris was awarded and spoke at the event, attended by over 1,000 officials, bankers, and fintech innovators.

    Mamadou Toure, the founder and CEO of Ubuntu Group, and the CEO had an exciting conversation about the future of cryptocurrency in Africa. The interview went into more detail about Yellow Card’s goal to challenge traditional banking by making foreign money transfers faster and cheaper and by being a place where people can trade Stablecoins, Bitcoin, and other cryptocurrencies.

    Read also: Yellow Card, Web3Ladies’ offer blockchain training to Nigerian women

    Yellow Card info

    Chris Maurice and Justin Poiroux started Yellow Card in 2016. Since its launch in Nigeria in 2019, the company has grown to serve 20 countries. With more than 200 workers working in 18 different countries and more than 1.7 million registered customers, the company is still at the forefront of changing the way money works in Africa by making access to stablecoins and cryptocurrencies safe, easy, and cheap.

    The company’s primary goal in Africa is to help more people access cryptocurrency financial services. All of its work in the region has been focused on this goal. In an interview with the media, the CEO went into more detail about the goal, saying that the company wants all Africans, no matter what currency they use, to be able to receive financial services. He told them how much he believed crypto had the power to change the world and the way people around the world handle their money.

    There is a lot of growth in the currencies. And banking is old-fashioned in some places. Right now, South Africa doesn’t even have power. You’ll get tired of dealing with all the infrastructure problems that come with living on the continent and other problems like insufficient money.

    Tether, Yellow Card promote Stablecoin adoption, education for African youths

    In Africa, Yellow Card has led to crypto acceptance. Cash or crypto donations are given to individuals and groups. The company joined the Web3 Ladies’ mentorship program in October. Under the agreement, the company gave 500 Nigerian women N3 million to learn tech and blockchain skills.

    A three-month boot camp, the mentorship program develops blockchain designers, engineers, and managers and gives them the tools and the resources they need to succeed.

    The “A Whole in Your Wallet” global promotion occurred in 2023. The February–April 2023 campaign sought to ease Yellow Card customers’ transition after a rollercoaster in 2022 and a lengthy bear market in 2023. The lucky winner, young Nigerian Julian Oti, received 1 Bitcoin worth almost $30,000.

  • Fidelity Bank reinstates transfers to Moniepoint, PalmPay, others

    Fidelity Bank reinstates transfers to Moniepoint, PalmPay, others

    It has been confirmed by sources at various neobanks that customer transfers to neobanks such as OPay, Moniepoint, Palmpay, and Kuda are once again being processed by Nigerian Fidelity Bank. It was also stated that the bank had prohibited customer transfers to the concerned neobanks around two weeks ago due to mounting concerns regarding fraud and customer verification.

    “We have been in talks with them [Fidelity], so we knew when they were going to restore us,” a source at one of the affected neobanks said. 

    Read also: Fidelity Bank blocks transfers to OPay, Moniepoint, and Palmpay over KYC concerns

    Why Fidelity Bank reinstated transfers to neobanks

    According to a source close to the situation, the Nigeria Inter-Bank Settlement System (NIBSS) expressed its concern with Fidelity Bank’s move to restrict transactions to these banks, which led to the reinstatement of the funds.

    The fact that these neobanks were removed from the list of approved financial institutions in the Fidelity Bank app was the first thing that several consumers noticed. Despite client complaints, OPay maintained that they would not be affected by the limits. The restriction was confirmed by a source at Moniepoint, while Sofia Zab, the Chief Marketing Officer of PalmPay, indicated that the neobank’s removal was not due to any perceived concerns with PalmPay but rather owing to a necessary system upgrade on the part of Fidelity Bank.

    Neobanks make transactions easier

    As a result of a policy-driven cash constraint, neobanks have emerged as a viable option for making payments due to their rising popularity and usefulness. Neobanks are the darlings of merchants and vendors in the country because of the faster transaction speeds and reduced costs offered by these neobanks. This helps merchants and vendors accept payments from customers and scale their companies. Because Fidelity Bank could not process transfers to these neobanks, the bank experienced a loss in revenue from transaction fees.

    Fidelity bank acquires 100% stakes in Union Bank, UK

    Bank fraud – types, examples

    Bank fraud is misusing a financial institution or its services for personal benefit or other crimes. It can involve creating fake accounts, employing fake identities, or changing account records. Stolen credit cards, ATM cards, or other illegal access to financial institution funds are also possible. Bank fraud can lead to fines, jail time, and the revocation of a business license.

    Bank fraud can cost individuals, organisations, and financial institutions a lot of money. It includes anything from check fraud to identity theft and money laundering. Common bank frauds include counterfeiting, check fraud, identity theft, lending scams, credit card fraud, and phishing.

    Understanding bank fraud types and examples is the first step to avoiding it. The most prevalent bank frauds are: 

    Fraud in Accounting

    A financial institution commits accounting fraud by withholding or falsifying critical financial information. Banks can be defrauded by changing their financial statements to appear more profitable. Money from bank accounts can also be stolen. 

    Bill discounting fraud 

    Banks that accept unbacked bills commit bill discounting fraud. This form of fraud might cost the bank if the bill issuer doesn’t pay. It can also include discounting a bill, which costs the bank.  

    Cheque kiting 

    Crimes like check kiting use the interval between writing and clearing a cheque. Criminals write checks for amounts they know are not in the account and deposit them into another account. After accepting the cheque, the criminal will remove monies from the other account before the original cheque bounces owing to insufficient funds. Forged documents are used in this fraud.  

    False documents 

    Documents that are forged or changed are used to deceive or defraud. For instance, a thief may open a bank account under someone else’s name and deposit a cheque they know won’t clear. Illegal cheating can result in criminal consequences.  

    Cheques forged and altered

    Fraudulent loan applications and check forgeries are significant crimes. A minor document or cheque change to swindle someone is illegal and penalised. 

    Fraudsters utilise altered cheques because they are easy to change and hard to detect. A person can adjust the date, amount, recipient name, and number. Altered checks can be used to steal money or commodities and commit identity theft.

    Fake loan applications

    Loan applications might be fraudulent. Falsifying or incomplete loan applications to get unqualified loans is this type of crime. It can also involve forging documents or lying about income, assets, or finances. 

    ATM envelope deposits empty

    The fraud potential of empty ATM envelope deposits is intriguing. Criminals use empty ATM envelopes to launder money. By taking advantage of the fact that many banks don’t verify ATM deposits, criminal activity can be hidden.

    Fraudulent identification

    Today, identity theft is a significant criminal and developing problem. It involves someone stealing another person’s name, address, bank account number, Social Security Number (USA) or National Insurance Number (UK), driver’s license number, or credit card information to conduct fraud or other crimes.

    Identity theft and impersonation have several methods. Hacking a computer or stealing a wallet can reveal personal information. Someone could use the stolen information to open accounts or make transactions in the victim’s name.

    Laundering money

    Money laundering is transferring money between financial institutions or using fictitious identities to mask the origins of unlawfully obtained money. Shell corporations, offshore bank accounts, and anonymous online wallets can help money launderers hide their funds.

    Organised crime groups or people with card information commit this type of fraud. Money laundering can result in losses and heightened scrutiny from law enforcement and financial regulators.

    Credit card fraud

    Payment card fraud involves illicit debit or credit card use. Credit and debit card users worldwide are affected. It occurs when a cardholder’s information is stolen and used for unauthorised purchases.

    Fraudsters can steal real cards or compromise online accounts to commit payment card fraud. Whatever method is used, the cardholder loses money.

    Internet fraud/phishing

    Phishing, or Internet fraud, involves sending emails, SMS, or pop-up messages to unsuspecting victims to steal personal or financial information. Phishing aims to steal money, data, or bank account access.

    Fraudsters utilise bogus websites, emails, and texts to steal credit card, bank account, and password information. Criminals exploit this information to steal money from victims’ accounts or perpetrate fraud.

    Prime bank fraud 

    Priming bank fraud involves creating fake “prime banks” to deceive investors into buying fake financial products. The offenders may also use bogus bank statements, counterfeit signature cards, financial records, fraudulent statements, testimonials, and other papers to deceive investors. Fraudsters promise fast, huge rewards. 

    Traders who cheat 

    Rogue traders commit securities fraud and other crimes for profit. They manipulate the market and exploit unwary investors with deception. Brokers and investment advisers who mislead clients to earn commissions are also rogue traders.

    Cheque stolen

    Stolen cheque fraud involves stealing and using someone else’s cheque. The fraudster goes to pay or deposit the cheque. This sort of fraud involves stealing cheques from mailboxes chequebooks from residences, and exploiting the elderly.

    Money transfer scam 

    Wire transfer fraud involves money transfers. It usually involves a thief or fraudster using stolen personal information to enter a bank account and wire funds to their or an accomplice’s account.

  • Fidelity Bank blocks transfers to OPay, Moniepoint, and Palmpay over KYC concerns

    Fidelity Bank blocks transfers to OPay, Moniepoint, and Palmpay over KYC concerns

    Neobanks such as OPay, Palmpay, Kuda, and Moniepoint have been prohibited by Fidelity Bank, a commercial bank in Nigeria, due to concerns that the neobanks’ lax know-your-customer (KYC) procedures are leading to an increase in the number of fraudulent instances.

    According to various sources with firsthand knowledge of the situation, the Nigerian commercial bank Fidelity Bank is placing restrictions on customer financial transfers to neobanks such as Moniepoint, Kuda, OPay, and PalmPay. A select few of Fidelity Bank’s customers were the ones who were the first to realise, exactly one week ago, that these neobanks were no longer included on the list of approved financial institutions that are displayed within the app. At this point, at least five different sources have validated the development.

    At the time of this publication, the affected digital financial services could not be selected from within the mobile app offered by Fidelity Bank. However, two persons who have direct knowledge of the situation, as well as other sources inside the affected fintechs, offered a different narrative. The bank told its customers that the limits were connected to an app upgrade.

    According to five persons with knowledge of the matter, the transfer limits were put into place at least two weeks ago due to escalating concerns regarding client verification and fraud. OPay denied that it was affected by the limits, despite reports from consumers stating that this was not the case. “They gave us a notice last week that they are upgrading their systems and will put us back after that is done.”  said Sofia Zab, Chief Marketing Officer for Palmpay. Additionally, the restriction was validated by a source within the Moniepoint organisation. In response to this story’s enquiry, Fidelity Bank declined to comment.

    Read also: KYC requires bank clients’ social media handles

    Why Fidelity Bank blocked transfers to neobanks

    According to sources with ties to the bank, the restrictions were put in place because of the increasing number of fraudulent losses. At least three banking sector experts have stated that cyber assaults and fraudsters have caused substantial losses to Nigerian banks and fintech companies since the beginning of the year. “the issues are due diligence and KYC,” said a bank insider who requested their anonymity in order to speak freely about the matter. They won’t stop having problems [such as being blocked] by banks until they get their house in order, so they might as well get used to it. Despite the fact that Fidelity Bank did not offer any specific KYC concerns, two persons working at fintech firms have reported that neobanks are making efforts to grasp the problems better. 

    Before the recent rise in the number of fraudulent activities, traditional banks in Nigeria reportedly didn’t put much effort into conducting KYC procedures for new financial institutions (Neobanks). This, however, is beginning to change as a result of the growth in fraudulent activity; conventional banks not only want to view the KYC verification of these neobank users, but they also occasionally want to undertake KYC for the clients. 

    Neobanks such as OPay and Moniepoint, according to individuals with knowledge of the situation, will occasionally engage third-party verification businesses in order to collect and validate consumer information. These providers validate the identification of their customers remotely through the use of digital documents and biometric verification. Traditional financial institutions are of the opinion that this kind of verification, albeit quicker and more convenient for their consumers, may not always be adequate.

    While it’s true that some neobanks have lax policies regarding know-your-customer checks, it’s also true that many regular banks don’t do a very good job of checking customers’ identities. One specialist stated that although they might be strict with you at first, he has his reservations about whether or not they verify these documents, particularly when you make changes to them.

    VerifyMe Releases Nigeria’s 1st Digital ID and KYC Industry Report

    Is CBN aware of this?

    Aside from these anti-fraud measures, there are legitimate doubts over whether or not a bank can unilaterally prohibit transfers to another bank, and the CBN Customer Due Diligence Regulations 2023 are quiet on the subject. According to the regulations that are now in existence, banks are required to establish a risk management framework that can identify potential threats and take action to eliminate or reduce those threats.

    It is not apparent whether Fidelity Bank engaged with the CBN prior to beginning the process of barring account access. According to those familiar with the matter, the bank most certainly operated without the authorisation of the regulator. “They can silently do it. If your house is about to burn down, you have to save yourself,” an industry leader said. “Even if the regulators ask the bank, they would deny it and say they are having a technical issue.” he added.

  • NCC, Moniepoint, NITRA to host the 2023 FINTECH forum

    NCC, Moniepoint, NITRA to host the 2023 FINTECH forum

    As the Nigeria Information Technology Reporters Association (NITRA), the industry media body, prepares for its stakeholders’ engagement event, the NITRA Financial Technology (FINTECH) Forum 2023, the Nigerian Communications Commission (NCC), Nigeria’s telecommunications regulator, has thrown its weight behind the event.

    Moniepoint MFB, an all-in-one payments, banking, and operations platform, has agreed to assist and partner with the event, which is scheduled to take place on October 26, 2023, at the CitiHeight Hotel in Ikeja.

    The NITRA FINTECH FORUM will bring together industry stakeholders in the financial technology sector, and the ICT industry as a whole, both from the public and private sectors, to discuss and find ways of accelerating growth in the Fintech sector as a means of achieving laudable federal government set targets and policies. The theme of the forum is “Harnessing Nigeria’s Fintech Potentials: Challenges and Opportunities.”

    The event, which will also debate concerns pertaining to policy papers and regulations, will have Panel Discussion sessions that will focus on topics such as “Building Infrastructure to Grow Fintech in Nigeria: The Collaborative Point” and “Fintech and the Place of Regulatory Engagement.” These topics will be discussed during the event.

    It is anticipated that Dr. Bosun Tijani, who served at the time as Nigeria’s Minister of Communications, Innovation, and the Digital Economy, will make the Lead Speech. In addition, the Governor of the Central Bank of Nigeria (CBN) and the Executive Vice Chairman of the Nigerian Communications Commission (NCC) will give keynote presentations.

     Chief Executive Officer of the Federal Competition and Consumer Protection Commission (FCCPC); Chief Executive Officers of other government and private ICT companies, the Media, including the full membership of NITRA; and other stakeholders in the industry, including COOs, CIOs, CFOs, CROs, and CCOs, while also joining the panel discussions to chart the way for a viable financial technology sub-sector in Nigeria. ALTON, ATCON, NCS, ISPON, ITAN, CPN, and NiRA are only a few of the Industry Associations that are anticipated to be present at the forum.

    Read also: How PalmPay, MoniePoint meet Nigerians’ financial needs

    The Chairman of NITRA remarks

    The Chairman of NITRA, Chike Onwuegbuchi, speaking at the event, noted: “While looking at the benefits of developing a robust Fintech ecosystem in Nigeria, stakeholders will also discuss the challenges that hamper or may hamper this drive – these will include the roles of infrastructure, funding, policies and collaboration; and seek ways of tackling these challenges effectively.”

    He mentioned that the NITRA Fintech Forum will be vigorous with conversations that will advance the industry further thanks to the backing of another important financial technology firm called Moniepoint.

    About Moniepoint

    The Central Bank of Nigeria (CBN) oversees Moniepoint Microfinance Bank, making it the premier financial institution in Nigeria for serving the nation’s micro, small, and medium-sized enterprises. In 2022, the CBN recognised Moniepoint MFB as the nation’s most comprehensive payment platform and bestowed the honour upon the company.

    Over one and a half million companies are receiving assistance from the MFB in the areas of banking, payment processing, access to loans, and company management tools. The MFB was granted its licence in February 2022. Businesses operating on the moniepoint platform currently process close to 8 trillion Naira every single month thanks to these solutions.

    Over 33 million individuals use their cards on Moniepoint’s point-of-sale terminals every month, and the company manages the largest distribution network for financial services in Nigeria. These terminals can be found in every local government in Nigeria.

    Kenya authorities approve Moniepoint’s acquisition of Kopo Kopo

    About NCC

    The Nigerian Communications Commission, sometimes known as the NCC, is the independent regulatory body in charge of overseeing Nigeria’s telecommunications sector. On November 24, 1992, the Federal Military Government of Nigeria issued Decree No. 75, which subsequently led to the establishment of the NCC.

    In addition to assuring the provision of high-quality and effective telecommunications services across the country, it is the responsibility of the Commission to foster an environment that encourages healthy competition among the industry’s many operators and to foster that environment.

    All applicants are required to download the application form from the NCC website (www.ncc.gov.ng) and keep this page open so that the NCC can contact you when the form is ready. If you would want to be up to date with the latest information regarding the NCC Recruitment portal, please leave your email address in the comment box below.

  • How PalmPay, MoniePoint meet Nigerians’ financial needs

    How PalmPay, MoniePoint meet Nigerians’ financial needs

    Technology has transformed Nigerian banking in the past decade. Opay, PalmPay, and Moniepoint have made business operations more accessible and more efficient for everyone, challenging traditional banks.

    Cash payments and insufficient web infrastructure prevented enterprises from expanding beyond local demand before this disruption. Fortunately, payment and banking systems have expanded business opportunities beyond their local area.

    From these innovators, Nigerians trust PalmPay and MoniePoint. Although both provide financial services to clients, their unique features set them apart from other fintech platforms in the country.

    Both financial systems offer similar services, yet they are different. Research, Nigerian comments, and observations show that both platforms’ excellent offerings are satisfying Nigerians and Nigerian businesses.

    This article investigated both platforms’ similarities and differences. We compared comparable and dissimilar features and chose the most accessible and efficient.

    Read also: PalmPay receives $677 million for 853,000 customers

    Preview: PalmPay and MoniePoint

    PalmPay and MoniePoint aim to provide affordable financial services to Nigeria’s unbanked. They’ve pioneered financial services with several features and perks beyond standard banking.

    Palmpay has a mobile money operator (MMO) licence in Nigeria, allowing it to provide mobile money services, including mobile payment services, to both the banked and the unbanked. Moniepoint Inc. has a switching and banking license, allowing it to offer business banking services to merchants and individuals.

    Moniepoint is now a microfinance bank. After expanding its operations, the company launched its app to offer personal and online banking to consumers, competing with Palmpay and Opay.

    Moniepoint

    The MFB has provided banking, payment processing, loans, and business management solutions to nearly 600,000 enterprises since its license. Over 400 billion transactions, totalling $12 billion, are processed monthly by Moniepoint with these solutions. Moniepoint MFB is the largest financial services distribution network in Nigeria, with support offices in 33 states.

    In addition, Moniepoint Microfinance Bank provides a variety of banking services for small, medium, and big businesses. Businesses can accept card payments with their POS machines.

    Monnify powers the MFB’s payment gateway. Moniepoint’s Monnify web-based payment gateway makes it easy for businesses to accept recurring or one-time payments from clients.

    Palmpay

    Palmpay, an MMO licensee, has increased since its inception in 2019, with 30 million smartphone users this year. This milestone triples its user base since announcing 10 million users last year.

    PalmPay’s approach relies on its 1.1 million business customers. In Nigeria, over 600,000 retailers use PalmPay’s POS and Pay With Transfer services, while 500,000 devoted agents help PalmPay reach millions more consumers with critical financial services.

    PalmPay smartphone apps, agents, and shops serve 40 million Nigerians, or 1 in 5, for money transfers, bill payments, and savings.

    Palmpay vs. MoniePoint Personal

    PalmPay mobile app and MoniePoint Personal signup is easy. These platforms have made their user experiences accessible to many people. Start-up ease for both apps:

    PalmPay: PalmPay signup takes minutes. Register by entering your information and authenticating your account with a code provided to your phone after installing the app from the Google Play or Apple Store.

    MoniePoint Personal has a simple signup form. Install the app from the app store, enter your information, and verify your account using a mobile code.

    PalmPay expands fintech services in Africa, hits 25 million users

    Features to Compare

    PalmPay and MoniePoint share similar traits but also show their differences. Look at these parts:

    Palmpay has over 10 million downloads and 4.6/5 reviews on Google Play. It is the most popular online payment app in the country due to its numerous valuable features. It introduced a 20% annual interest savings scheme to assist consumers save more.

    The site offers many prizes. Check-in awards, Lucky Money, Cash Spree, Palm Force, Refer to Earn, and Naira offers. The bonuses are connected to paying water and power bills, cable TV, airtime, data, school and travel costs, and more.

    However, Moniepoint has over 500,000 users and a 4.2/5 Google Play Store rating. This is impressive for a platform released a month ago.

    MoniePoint Personal gives users points for every purchase and charges N10 for transfers. Users cannot yet pay their power bills or deposit money into their betting accounts. Palmpay offers cash and referral bonuses that the Personal doesn’t.

    However, Moniepoint aims to incorporate a pay advance function to expand its offerings. Customers received points for playing digital games on the site. Players utilized these points to play games for large rewards in the recently ended large Brother Naija All-Stars.

    Verdict

    PalmPay or MoniePoint depends on personal preferences. Your business goals and preferred features should guide your platform choice. PalmPay and MoniePoint are revolutionizing Nigerian financial services with savings plans and transaction-based rewards.

    Entering the market, Moniepoint may challenge personal banking. This helps Palmpay. With its rewards system and zero transaction cost, Nigerians trust the digital platform for personal banking. Nigerians will remember how it revolutionized online commerce when other digital platforms failed during the 2023 Naira crisis.

    Moniepoint’s payment gateway and other business services attract some business owners.