Tag: Middle East

  • Zain unveils global M2M solution to connect OEMs across the Middle East

    Zain unveils global M2M solution to connect OEMs across the Middle East

    Zain Group, a prominent supplier of cutting-edge ICT and digital lifestyle services with operations in eight Middle Eastern and African markets, has unveiled its ground-breaking Global Machine-to-Machine (M2M) Offering.

    The company announced on Wednesday that through a single point of integration and contractual agreement, this cutting-edge technology is expected to enable Original Equipment Manufacturers (OEMs) from all over the world to effortlessly integrate their devices into several regional marketplaces.

    Read also: ZainTECH, Fortinet partner to bolster cybersecurity in the Middle East

    No need for local presence 

    This innovation eliminates the need to create a local presence while guaranteeing complete compliance with local rules by giving partner OEMs access to all the connections their devices require for the first time in the Middle East.

    Zain can provide its clients with cutting-edge connectivity management and control technology, complete self-service, and open integration capabilities thanks to its cooperation with MAVOCO AG, a top supplier of connectivity management solutions.

    With Machine-to-Machine (M2M) connection, machines, gadgets, and appliances are wirelessly connected to the internet, turning them into intelligent devices that communicate in real time and create a variety of opportunities for how organisations operate, expand, and satisfy their clientele.

    Several million devices are already empowered by Zain throughout its footprint, and the introduction of the Global M2M service will help to boost the number of connected devices in the area.

    Zain expresses confidence in the innovation 

    Kamil Hilali, Zain Group Chief Strategy Officer commented, “The introduction of our Global M2M offering is a strategic move that accompanies the recent launch of Zain’s new 4WARD strategy, capitalising on our strategic footprint and superior connectivity to position Zain as the regional partner of choice. This service addresses the significant challenges faced by OEMs operating in or looking to operate in the region, including compliance with local regulations and high integration costs.”

    He added, “By providing a unified solution that ensures compliance and simplifies connectivity across our extensive network, Zain is empowering the connection of global manufacturers to the Middle East. This will boost the pace of digital transformation of enterprises and governments, driving socio-economic growth across the region.”

    Hilali concluded, “We are confident of the opportunity to capture a first-mover advantage in the provision of comprehensive, universal connectivity services to OEMs and further solidify Zain’s position as a leader and partner of choice for digital transformation.”

    Challenges to be tackled by Zain’s Global M2M Offering 

    Additionally, Zain’s Global M2M Offering tackles a number of significant issues that the region’s OEMs face.

    In places like Saudi Arabia and Oman, where permanent roaming restrictions present major challenges, it guarantees complete regulatory compliance by abiding by local regulations.

    By using a single point of connectivity, the solution streamlines integration and does away with the hassle and expense of working with several mobile network operators (MNOs) in several nations.

    The international coverage and inexpensive roaming charges offered by the global IMSI-based solution also enable OEMs to avoid setting up local businesses, which lowers operating expenses and legal complications.

    By providing a single contractual relationship, the solution further simplifies procedures and allows OEMs to take advantage of their scale without being divided by operator or nation.

    Read also: Forbes names 2025 Fintech 50: MENA’s fastest-growing digital financial companies recognised

    Zain is targeting a diverse range of market segments

    With this launch, Zain is aiming to reach a wide range of market segments that are looking for more intelligent coverage, such as global automakers, manufacturers of industrial equipment, smart meter providers, connected device companies, and businesses engaged in cold supply chain management, international freight, and shipping containers.

    Global corporate operations are about to change due to the dynamic nature of M2M services.

    According to IOT-Analytics, a top global supplier of market insights and strategic business information for IoT, AI, Cloud, Edge, and Industry 4.0, there are currently about 19 billion physical devices with internet connections; by 2030, that number is predicted to double to 40 billion.

    With this cutting-edge product, Zain is set to completely transform M2M connectivity in the Middle East by giving OEMs a smooth, affordable, and legal option for a wide range of connected products.

  • 15th Orange Social Venture Prize opens applications for high-impact entrepreneurs

    15th Orange Social Venture Prize opens applications for high-impact entrepreneurs

    The 15th edition of the Orange Social Venture Prize (OSVP) in Africa and the Middle East is now accepting applications to recognise and reward entrepreneurs who have made high impact in the last one year. Deadline for applications is May 18, 2025.

    This prestigious program aims to encourage social innovation and entrepreneurship across the region by empowering startups that harness technology to address social challenges.

    Since its launch in 2011, the OSVP has focused on identifying and rewarding creative startups that use emerging technologies to drive positive change in key sectors such as e-commerce, healthcare, education, agriculture, and environmental sustainability.

    Read also: Orange Social Venture Prize applications now open to entrepreneurs in Cameroon, Mali, others

    Empowerment of startups making social change through technology 

    By providing recognition and support, the OSVP helps entrepreneurs dedicated to solving societal issues and driving meaningful change in their communities.

    Open to candidates from the 17 countries within the Orange Group’s footprint in the region, the competition spans Botswana, Burkina Faso, Cameroon, Côte d’Ivoire, Central African Republic, DR Congo, Egypt, Guinea-Bissau, Guinea Conakry, Jordan, Liberia, Madagascar, Mali, Morocco, Senegal, Sierra Leone, and Tunisia.

    How winners will be selected

    The competition unfolds in two phases. In the first round, which serves as a national phase, applications will be accepted until May. From this pool of applicants, three winners will be selected—one from each of the 17 countries.

    These national champions will then move on to the international stage, where they will compete for the International Grand Prize and the International Women’s Prize. In October, a distinguished panel of leaders from the technology and entrepreneurial sectors in Africa and the Middle East will evaluate the entries and select the winners.

    Cash prizes

    The cash prizes for the OSVP are substantial. The three International Grand Prize winners will receive EUR 25,000 (approx. USD 27,000), EUR 15,000 (approx. USD 16,000), and EUR 10,000 (approx. USD 11,000) for first, second, and third place, respectively. Additionally, the winner of the International Women’s Prize will receive EUR 20,000 (USD 22,000).

    Established in 2020, this prize specifically supports female entrepreneurs and aims to promote inclusive, sustainable, and responsible development. Recognizing the growing importance of women in entrepreneurship, it underscores the powerful role female-led ventures play in addressing gender inequality and driving global economic growth.

    Beyond the financial rewards, the OSVP provides winners with business and technical assistance to help scale their impactful initiatives. Female-led businesses, in particular, benefit from targeted support aimed at enhancing their growth and promoting women’s financial and digital inclusion. This commitment to empowerment aligns with the program’s broader mission of fostering innovation and entrepreneurship in the region.

    Read also: Orange upgrades mobile money services for Burkina Faso

    OSVP 14th edition winners 

    At the 14th edition held in Morocco, Five winners emerged out of 1,600 applicants from 17 different countries.

    Moroccan logistics company SAVEY won EUR25,000 (US$27,000) as the International Grand Prize, which recognises the top three technology-based projects with a major social or environmental effect.

    WeFix, a Tunisian electronics platform, took second place with EUR15,000 (US$16,000), and Cocoa Shield, an AI business located in Ivory Coast, took third place with EUR10,000 (US$11,000).

    Dedicated to a female-led firm with a high-impact initiative, the EUR20,000 (US$21,000) International Women’s Prize went to Morocco’s MyTindy, an online marketplace that links artisans with buyers throughout the globe.

    Additionally, Egyptian AI firm Intella received the EUR10,000 (US$11,000) Coup de Coeur honour, which is granted to a project that stands out for its uniqueness.

  • Orange Social Venture Prize applications now open to entrepreneurs in Cameroon, Mali, others

    Orange Social Venture Prize applications now open to entrepreneurs in Cameroon, Mali, others

    The Orange Social Venture Prize (OSVP) has officially launched its 15th edition, inviting entrepreneurs from 17 countries across Africa and the Middle East to submit their innovative projects.

    In 2011, the OSVP began recognising and rewarding exceptional startup ventures that use new technology to improve education, healthcare, e-commerce, agriculture, and environmental sustainability.

    Read also: Orange upgrades mobile money services for Burkina Faso

    The announcement was made on Tuesday, marking the beginning of the application period, which will run until May 18, 2025.

    Eligibility and application process

    Entrepreneurs from countries such as Botswana, Burkina Faso, Cameroon, Côte d’Ivoire, Central African Republic, Democratic Republic of Congo, Egypt, Guinea Bissau, Guinea Conakry, Jordan, Liberia, Madagascar, Mali, Morocco, Senegal, Sierra Leone, and Tunisia are eligible to apply.

    The competition is structured into two stages: a national stage where each country selects three winners, and an international stage where these winners compete for the grand prizes.

    As noted by Orange, “the OSVP prize has been rewarding innovative start-up projects that use and develop new technologies to make a positive impact in Africa and the Middle East in fields such as education, healthcare, e-commerce, agriculture, or environment”.

    Applications must be submitted online via the Orange startup portal.

    Read also: Orange to leverage Eutelsat’s satellite to provide high-speed Internet in remote locations across Middle East, Africa

    Prizes and support

    The winners of the International Grand Prize will receive substantial financial awards: €25,000 for the first prize, €15,000 for the second, and €10,000 for the third.

    The International Women’s Prize also offers €20,000 to support women-led projects to enhance women’s lives. Beyond financial support, winners also benefit from business development assistance within Orange Digital Centres, which can help them expand their ventures beyond national borders.

    Orange’s commitment to socio-economic development through the OSVP has supported over 500 entrepreneurs since its inception, with nearly 15,000 applications received. This initiative underscores Orange’s role in fostering regional innovation and entrepreneurship.

  • Klaim raises $26 million to boost healthcare providers’ cash flow across the MENA region

    Klaim raises $26 million to boost healthcare providers’ cash flow across the MENA region

    Klaim, a pioneering healthcare payment acceleration company, raised $26 million to grow its AI-driven healthcare payment solutions across the Middle East and North Africa (MENA), according to a statement on Monday. 

    This investment includes $10 million in Series A equity funding and an additional $16 million financing fund, which will be used to drive regional expansion and enhance medical providers’ cash flow.

    Read also: Palm Ventures’ $30 million fund targets early-stage startups in Middle East, North Africa

    Funding and expansion plans

    The funding round was led by Mad’a, with notable participation from CDG Invest, the investment arm of the Moroccan Deposit and Management Fund.

    This investment marks a crucial milestone for Klaim, which aims to become the regional leader in healthcare payments. Klaim plans to use the funds to expand its footprint in the UAE, deploy capital in Saudi Arabia, Oman, and other regions, and continuously refine its technology to serve healthcare providers better.

    “We’re excited to achieve this milestone in our journey. Securing Series A funding is not only a major validation of our vision and business model but also the critical inflection point that enables us to scale rapidly,” said Karim Dakki, Co-Founder and CEO of Klaim.

    Klaim has positioned itself as an innovative force in fintech, leveraging artificial intelligence and a vast data repository to predict insurance payment behaviours through advanced data analytics and AI models. This enables faster and more efficient healthcare claims processing.

    Read also: Verto launches $15,000 Global Business Award to empower African startups

    Impact on healthcare providers

    The healthcare industry often struggles with prolonged payment cycles, creating financial strain for providers. Klaim’s solutions aim to alleviate this by speeding up medical insurance claim payments and improving cash flow for healthcare providers. 

    With this fresh funding, Klaim is well-positioned to accelerate its efforts to deliver seamless, efficient payment solutions that allow healthcare providers to focus on patient care without financial uncertainty.

    “Karim Dakki and Ahmad Ghafoor are visionary founders who demonstrated a forward-thinking approach, combining their industry expertise with technological innovation to build an innovative Solution for Healthcare, thus addressing a critical gap by solving cash flow problems for medical practitioners. We believe that Klaim’s solution will scale across different healthcare systems, both locally and regionally, including Morocco,” noted Nawfal Fassi Fihri, Managing Director of CDG Invest.

    Klaim now targets enterprise healthcare systems, providing 24-hour payments for larger providers and hospital networks. As Klaim grows, its solutions will empower small and mid-sized providers and large healthcare groups that need smooth, trustworthy financing solutions to expand.

  • WE, Vezeeta partner to provide affordable healthcare to WE GOLD customers

    WE, Vezeeta partner to provide affordable healthcare to WE GOLD customers

    WE, the top ICT service provider in Egypt, on Friday announced a partnership with Vezeeta, the top digital healthcare platform in the Middle East and Africa, to offer WE GOLD customers a special added value that will make it simpler and better for them to access high-quality healthcare services at substantial savings.

    This step falls under the umbrella of WE’s strategy, which is centred on satisfying customer interests and a desire to offer its clients a unique experience that goes beyond just offering top-notch communications services to provide added value that improves clients’ quality of life.

    Read also: Flutterwave, Zuri Health shine at the 2025 Africa Tech Summit Awards in Kenya (Full List of Winners)

    Benefits for WE GOLD customers 

    The “Shamel” program, the most recent iteration of Vezeeta, which provides savings on all healthcare services in a fully digital experience, will enable WE GOLD users to take advantage of several health benefits as a result of this partnership.

    In accordance with this partnership, WE provides WE GOLD clients with an annual “comprehensive” subscription that entitles them to savings on all medical services via a network of over 8,000 service providers, including radiology and laboratory services, surgery, doctor consultations, and pharmacy supplies, as well as elective medical services like dentistry, cosmetics, and physical therapy that do not require prior authorisation.

    WE, Vezeeta expresses their commitment to the partnership 

    Reacting to this partnership, Eng. Mohamed Nasr, Managing Director and CEO of Telecom Egypt, said the partnership “represents a pivotal point within the framework of our customer-centric strategy, through which we seek to improve the quality of life of our customers in every possible way.”

    Read also: AHOY supports Qme’s expansion into Gulf and African markets with $3 million

    “Through our partnership with Vezeeta, we will contribute to making healthcare easier and less expensive, which confirms our commitment to caring for our customers in all aspects of their lives, and our keenness to be a true partner to them,” he added. “We will continue to provide exclusive benefits to WE customers that guarantee them a better life.”

    For her part, Dr. Ala Ali El-Din, Chief Operating Officer at Vezeeta, said: “Our mission at Vezeeta is to facilitate access to high-quality healthcare services through smart solutions and advanced technology, which we recently crowned with the launch of “Shamel”, which added a new dimension that we were keen to achieve, which is to reduce the burden of healthcare costs to become accessible to everyone from different segments of society.”

    She continues, “We are proud of this partnership with “WE”, which will contribute to a large segment of its customers accessing the unprecedented benefits of “Shamel”, to cover their medical needs with ease and convenience through the Vezeeta application.”

  • Palmpay targets remittances, explores Asian market

    Palmpay targets remittances, explores Asian market

    On Wednesday, Nigerian fintech company PalmPay announced its plans to enter the remittance sector as part of its expansion to Asia.

    With a strong presence in Africa, boasting over 30 million users and handling $6 billion in monthly transactions, PalmPay is now setting its sights on tapping into the thriving global remittance industry.

    Read also: PalmPay pays N4 billion interest to over 10 million Nigerians through savings, investment platform

    Targeting Asia and the Middle East

    During a media briefing on January 17, 2025, in Lagos, Managing Director Chika Nwosu shared details about the company’s vision. “We are moving to the Middle East and Southeast Asia and will also expand into other African countries,” Nwosu said.

    The decision to target these regions is driven by their large migrant populations who rely heavily on remittance services to send money back home.

    Asia, particularly Southeast Asia and the Middle East, represents a massive opportunity for PalmPay. India, for example, received $129 billion in remittances in 2024, making it the largest recipient globally.

    Similarly, Southeast Asian countries have seen growing inflows of funds from their citizens working abroad. By entering these markets, PalmPay aims to provide affordable and efficient money transfer solutions.

    Read also: TymeBank and Moniepoint: The fintech champions transforming Africa’s informal markets

    Rising competition in fintech

    PalmPay’s move into remittances comes as other African fintech companies, such as LemFi and Nala, are also expanding their global footprint.

    However, Nwosu emphasised that PalmPay is taking a calculated approach. “Wherever we see opportunities, we will go there,” he remarked, highlighting the company’s commitment to strategic growth.

    The remittance market offers immense potential for PalmPay to diversify its offerings and grow its customer base beyond Africa. With millions of people depending on cross-border money transfers for their livelihoods, there is an apparent demand for innovative solutions that make transactions faster and cheaper.

  • MoneyHash raises $5.2 million Series A to expand operations to Middle East, Africa

    MoneyHash raises $5.2 million Series A to expand operations to Middle East, Africa

    MoneyHash, a pioneering payment orchestration platform founded by Nader Abdelrazik and Mustafa Eid in 2021, has successfully raised $5.2 million in a pre-Series A funding round announced on Monday.

    This funding will enhance its capabilities to streamline payment processes for merchants across the Middle East and Africa (MEA).

    Read also: SeamlessHR raises $9 million in Series A funding from Gates Foundation, Helios

    Funding details

    Flourish Ventures led the funding round, which included notable investors such as Saudi Arabia’s Vision Ventures, Arab Bank’s Xelerate program, and Emurgo Kepple Ventures.

    Jason Gardner, founder of Marqeta, made his first investment in the MEA region through this round.

    Existing backers such as COTU and GitHub founder Tom Preston-Werner also contributed, highlighting the growing confidence in MoneyHash’s innovative solutions.

    Addressing payment challenges

    MoneyHash aims to tackle the complexities of payment systems in emerging markets, where transaction failure rates are significantly higher than global averages.

    Read also: Ecobank, CrediCorp partner to provide loans for Nigerian workers

    “In emerging markets, payment infrastructure remains significantly underdeveloped,” Abdelrazik noted, emphasising the need for a robust solution that can transform payments from a liability into a strategic advantage.

    MoneyHash offers a unified API for pay-in and pay-out operations, customisable checkout experiences, and advanced transaction routing features.

    The platform integrates over 300 pre-connected APIs from various payment service providers across more than 100 markets. This extensive network allows businesses to scale their operations efficiently while maintaining high-performance metrics.

  • CIRA Care set to transform childcare, elder care in Middle East with  $27.7 million investment

    CIRA Care set to transform childcare, elder care in Middle East with $27.7 million investment

    CIRA Education officially launched CIRA Care on January 12, 2025, with an impressive USD 27.7 million investment. 

    This initiative aims to revolutionise the care economy in the Middle East, focusing on childcare, elder care, and healthcare services.

    Read also: Mubadala Capital announces $200 million in Tenvie Therapeutics for Alzheimer’s, Parkinson’s disease therapies

    The vision behind CIRA Care

    CIRA Care is spearheaded by Mohamed Gobran, Egypt’s Minister of Manpower, who emphasised the initiative’s goal to enhance the quality and accessibility of care services. 

    “This initiative is a pivotal step towards transforming our care economy,” Gobran stated during the launch event. 

    The program is designed to address pressing needs in the community and ensure that families receive the support they require. 

    The initiative seeks to create a comprehensive system that provides immediate care solutions and fosters long-term growth in the sector. By investing in training and resources, CIRA Care aims to build a sustainable model that benefits both caregivers and recipients.

    Read also: HealthTech Hub Africa launches 2025 program for African health startups

    Commitment to community well-being

    CIRA Care’s launch reflects a growing recognition of the importance of health and wellness in society. The program is set to introduce innovative solutions tailored to meet diverse needs. 

    “We are committed to developing a framework prioritising health and well-being for all,” Gobran added.

    The initiative will also focus on integrating technology into care services, enhancing efficiency and accessibility. By leveraging modern tools, CIRA Care aims to streamline processes and improve overall service delivery, making it easier for families to access essential support. This project marks a significant milestone for CIRA Education, showcasing its commitment to a healthier community. As CIRA Care unfolds, it aims to transform society.

  • Telr partners with Apaya to enhance payment solutions for MENA merchants

    Telr partners with Apaya to enhance payment solutions for MENA merchants

    Telr, the MENA’s award-winning online payment gateway that serves more than 30,000 merchants, on Wednesday announced a strategic partnership with Apaya, the premier commerce automation platform in the Middle East and Africa.

    With just a few clicks, merchants can create and expand top-notch payment experiences thanks to this cooperation, which integrates Telr’s complete payment solutions in the UAE, KSA, Bahrain, and Jordan with Apaya’s no-code commerce automation platform.

    Read also: Ariika expands global footprint with $3 million investment in MENA nations

    “By integrating Telr’s extensive payment capabilities into our ecosystem, we’re furthering our mission to democratize access to world-class payment experiences across the Middle East and Africa,” said Michael Tomlins, Apaya CEO.

    He added, “This partnership particularly benefits merchants seeking to expand their digital presence with access to Telr’s multi-currency processing capabilities and extensive local payment method coverage.”

    Benefits of Apaya-Telr’s partnership to merchants

    Due to the partnership, merchants can: instantly use Apaya’s no-code platform to access Telr’s payment services, use Apaya’s clever routing features in conjunction with Telr’s anti-fraud engine, Get streamlined vendor payment options for marketplace companies, take advantage of UAE banks’ next-day settlement and the merchants will enjoy all-inclusive e-commerce solutions.

    Khalil Alami, Founder and CEO of Telr, said, “We are delighted to partner with Apaya, expanding Telr’s commitment to offering an all-comprehensive solution for the e-commerce ecosystem. This collaboration enhances our ability to provide robust services—from social commerce and QR codes to digital invoicing, Telr Buy Now Pay Later, and our Telr Finance merchant financing program—enabling businesses to succeed seamlessly in the digital landscape.”

    Alami added, “By combining our payment expertise with Apaya’s automation capabilities, we’re creating a powerful solution for merchants looking to scale their digital commerce operations by making them effortless and secure.”

    Read also: Paymob secures $22M extension in series B funding, eyes MENA expansion

    Beyond just processing payments, Telr offers a wide range of services. The organisation offers a variety of commercial and financial solutions intended to assist e-commerce endeavours. These consist of digital invoicing, social commerce, QR codes, Telr Buy Now Pay Later (BNPL), and Telr Finance for funding requirements.

    Telr is a reliable and successful partner for online businesses, offering solutions that are customised to meet the demands of different e-commerce companies.

  • Intelsat 33e suffers permanent power failure, highlighting vulnerabilities in satellite infrastructure

    Intelsat 33e suffers permanent power failure, highlighting vulnerabilities in satellite infrastructure

    The Intelsat 33e geostationary high-throughput satellite (HTS), which provided coverage for Europe, Africa, the Middle East, and parts of the Asia-Pacific, has experienced a catastrophic failure, resulting in its breakup on Saturday, October 19. This incident disrupts service for its numerous clients and highlights the vulnerabilities associated with satellite technology.

    Anomalies of Intelsat 33e Satellite

    In an official statement, Intelsat confirmed that the satellite “experienced an anomaly”, leading to a complete loss of power, which consequently cut off service to all customers reliant on the satellite’s connectivity. Despite efforts to collaborate with Boeing Space Systems, the satellite’s manufacturer, Intelsat expressed scepticism regarding the feasibility of recovering the satellite, indicating that it is “unlikely” to be restored.

    Read also: Liberia signs one-year agreement with Starlink as Mali lifts ban

    Adding to the concern, the U.S. Space Command reported via a post on X (formerly Twitter) that Intelsat 33e had broken apart, with approximately 20 pieces now being tracked in space. This fragmentation raises alarms about space debris and the potential risks posed to other satellites and space operations.

    Coverage and Impact of Intelsat 33e Satellite

    Intelsat 33e was equipped with a versatile payload that included C-band, Ku-band, and Ka-band transponders designed to deliver a wide range of communication services. The satellite’s C-band spot beams catered to regions including Europe, Central Africa, the Middle East, Central South Asia, eastern China, parts of Southeast Asia, and Australia, while a wide C-band beam served sub-Saharan Africa.

    The Ku-band beams extended coverage across Europe, Africa, the Middle East, and Asia, providing vital connectivity for various applications. Additionally, the Ka-band transponder was intended to enhance services across these regions, underscoring the satellite’s significance in supporting broadband and communication needs.

    Intelsat has initiated communication with all affected customers and third-party providers to address service interruptions in light of this unexpected failure. The company actively seeks backup connectivity options within its satellite fleet to minimise the impact on users who depend on Intelsat 33e for critical communication services.

    Read also: Ghana Chamber of Telecommunications moves to stem fibre cuts

    A shortened lifespan and previous challenges

    Launched in August 2016 and entering service in January 2017, Intelsat 33e faced significant challenges, including a malfunction with its primary thruster that delayed its operational launch. Initially designed with a 15-year lifespan, the satellite’s operational period trimmed by 3.5 years due to another propulsion issue during orbital tests.

    Intelsat 33e was the second satellite in Intelsat’s EpicNG HTS series, following the launch of Intelsat 29e in January 2016. The earlier satellite also encountered problems, experiencing a fuel leak that ultimately led to its total loss in April 2019, just over three years after its launch.

    The demise of Intelsat 33e serves as a stark reminder of the challenges inherent in satellite technology and the importance of reliability in communication infrastructure. As the industry grapples with the fallout from this incident, the focus will inevitably shift towards enhancing future satellites’ durability and operational longevity, ensuring that they can meet the increasing demands of a connected world. The legacy of Intelsat 33e may catalyse innovation and improvement in satellite design and technology moving forward.