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Tag: Ecobank Uganda

  • Ecobank Uganda and SurePay digitise tuition payment for school parents

    Ecobank Uganda and SurePay digitise tuition payment for school parents

    On April 5, 2025, Ecobank Uganda and SurePay announced a groundbreaking partnership to digitise school fee payments nationwide. This collaboration introduces a free, secure, and user-friendly digital platform that simplifies transactions between parents and schools.

    Enhancing convenience and efficiency

    The new system allows schools to open an account with Ecobank and then be integrated into the SurePay platform, enabling seamless fee collections.

    Parents can make payments through various channels, including the Ecobank Mobile App, Quick Teller-Interswitch, over-the-counter services, and ABC Agents nationwide.

    Read Also: Bybit and AltSchool Africa offer $100,000 scholarship to equip African youths with tech skills

    Elizabeth Mwerinde Kassedde, Head of Commercial Banking at Ecobank Uganda, emphasized, “Today, Ecobank and SurePay come together to enhance convenience and efficiency in school payments. This partnership supports digital financial solutions that will significantly transform the education ecosystem.”

    The platform offers real-time processing, ensuring that payments are instantly transferred to the school’s Ecobank account, eliminating manual tracking delays. Both parents and schools receive instant SMS notifications confirming transactions, while unique student codes simplify payment tracking for administrators.

    Additionally, the system provides automated reconciliation tools and real-time student record updates, enhancing schools’ financial management.

    Supporting educational institutions

    Ecobank has committed up to UGX 1 billion as part of this initiative to support school asset expansion and working capital, focusing on women-owned institutions.

    Managing Director of Ecobank Uganda, Grace Muriisa, noted, “In educated societies, people are more likely to support the vulnerable, make informed decisions, and contribute to economic stability.” The partnership aims to onboard 300 new schools to Ecobank’s banking network this year, leveraging SurePay’s experience managing school ecosystems.

    Grace Muliisa highlighted, “We are delighted to bring this initiative to life with SurePay. This collaboration reflects Ecobank’s commitment to digital transformation and to supporting educational institutions through innovative payment solutions.”

    This collaboration introduces a free, secure, and user-friendly digital platform that simplifies transactions between parents and schools.

  • Ecobank introduces financial products to SME customers in Uganda

    Ecobank introduces financial products to SME customers in Uganda

    Ecobank Uganda held a special meeting with its Small, Medium, and Enterprise clients on Tuesday to reintroduce its banking products for SMEs and have conversations about expanding their businesses.

    Customers were able to engage with the bank’s Board Members, EXCOs, relationship managers, and bank managers, exchanging perspectives on important subjects such as daily difficulties, digital adoption, business possibilities, and values.

    Read also: Ecobank partners Code 14 Labs to teach coding to students

    In his introductory remarks, Ecobank’s Board chair Richard Munyaneza reiterated Ecobank’s dedication to SMEs, saying, “SMEs are the backbone of our economy, and at Ecobank, we are intentional about supporting them. This forum is a testament to our dedication to listening, engaging, and co-creating solutions that truly address your needs.”

    Ecobank customers feedback 

    Customers offered insightful feedback during group conversations, which will influence how the bank improve its products.

    “From this feedback, we will develop action points and solutions, especially in digital banking, women-led businesses, and support for upcoming enterprises. We have taken this feedback to heart and are committed to serving our customers and growing with them,” Elizabeth Mwerinde Kasedde Head of Commercial Banking assured.

    Duncan Kanyerezi, an SME customer, shared, “The event was a success. Our feedback has been received with a welcoming heart, and we are confident that Ecobank will provide the right services for our businesses.”

    Muliisa Grace, Ecobank’s Managing Director, concluded with a resolute statement, “We truly appreciate your time and honesty in sharing your feedback. Every insight you’ve given is valuable, helping us refine our services to better serve you. At Ecobank, our relationship with you is a priority. Your trust drives us to continuously improve, ensuring that we always step into our customers’ shoes to deliver excellence.”

    Read also: Ecobank partners with Afreximbank to streamline cross-border trade in Africa

    Ecobank assured its customers that it is dedicated to listening, learning, and taking action to make sure SMEs get the help they require to succeed.

    “We look forward to growing, innovating, and winning together,” it concludes.

    More than any other bank, Ecobank operates in 33 African countries, making it the most prominent pan-African bank. Established in 2009, Ecobank Uganda is a prominent commercial bank that is subject to Bank of Uganda regulation.

  • Ria and Ecobank simplify money transfers and increase financial inclusion in Uganda

    Ria and Ecobank simplify money transfers and increase financial inclusion in Uganda

    Ecobank Uganda, in a strategic move, has chosen to empower the Ugandan diaspora through a significant partnership with Ria Money Transfer. This alliance is a business decision and a testament to the diaspora’s value and importance in the economic landscape.

    The partnership is designed to enhance the Ugandan diaspora’s access to financial services, enabling them to transact faster, safer, and more conveniently, thereby contributing to the prosperity of their families and the overall economy back home. 

    The integration offers a seamless and convenient way for Ugandans to transact. Whether it’s by crediting funds to Ecobank accounts or using the cash collection service at Ecobank branches and sub-agents across Uganda, the process is designed to be hassle-free.

    This ensures that consumers can receive their money conveniently, whether for emergency needs or a secure deposit into an account, providing relief and ease. 

    Read also: Ecobank announces $50,000 fintech challenge for African startups in 35 nations

    Ecobank and Ria’s impact on Ugandan families

    Beer and steel are not just two products associated with a supply chain; they mean a lot to many Ugandan households that depend on such cross-border transactions. The money received through remittances is vital to most Ugandan households since it is spent on daily necessities like education, health care, and business ventures.

    However, these households and the entire Ugandan economy would not be sustained without the facilities provided by Ecobank and Ria to split the remittance process, primarily through electronic products. 

    Seamless transfers, stronger communities in Uganda’s Rural Areas 

    Ecobank has a broad market in Uganda, while Ria has its services spread all over the globe, making money transfers easily accessible and flexible. This is especially true in rural areas where physical cash and financial services are scarce.

    It will alleviate the problems usually inherent in most money transfer systems, which are time-consuming and expensive, and afford Ugandans abroad the means to take care of their families back home. 

    Read also: Ecobank selects 40 top African fintech innovators.

    Furthermore, the partnership aligns with Ecobank’s mission of promoting the development of the overall financial system in Africa. Ecobank and Ria are making it easier for people to send money to one another, ultimately reducing the financial divide between urban and rural areas of Uganda. 

    Ecobank and Ria are helping bridge the financial gap between urban and rural communities in Uganda by providing a secure and efficient means of transferring money. By bridging the gap between Ugandans abroad and their loved ones back home, Ecobank and Ria are not just transferring money. They’re strengthening communities and nurturing the hopes and dreams of countless families.

    While connecting Ugandans in the diaspora and those at home, Ecobank Uganda and Ria are not merely moving money from one pocket to the other but are rebuilding households and germinating the potentiality of many families.