To revamp its ATM, Card, and Payments Management Platform, dfcu Bank has teamed with CR2, a market-leading provider of banking software.
In building the bank’s technology competence, the collaboration between CR2 and DFCU will first focus on improving its customers’ card, ATM, and payment processing experiences.
“We are delighted to partner with DFCU Bank and expand our reach across the region,” commented CR2 CEO Fintan Byrne. It is our hope that this is the first step in a mutually beneficial and long-lasting partnership. The bank’s cards and payment propositions will greatly benefit from this investment in CR2’s BankWorld Digital Banking and Payments platform, and the bank’s long-term goal of digital transformation will have a solid foundation.
BankWorld, CR2’s Digital Banking and Payments Platform, is a versatile platform that can be easily integrated with both new and existing banking infrastructures. Because of this, deployments are always carried out in a timely fashion and backed by competent service teams.
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Mathias Katamba, CEO of dfcu Bank, spoke on the company’s digital transformation since 2017 and the importance of the bank’s “becoming a digital and data-driven organization” pillar to the company’s broader customer strategy.
Partnering with CR2, a global pioneer in digital banking and payments technologies is a major step in achieving our goal of a complete digital transformation. As a bank “committed to innovation” and “serving the increasing demands of our clients,” he is “enthusiastic” about the opportunities this new platform presents.
We can innovate and provide our clients with new options in a quicker and more agile manner thanks to the CR2 BankWorld Platform. In the future, we will have access to more fintechs and other technical partners thanks to CR2’s larger ecosystem. “The work we will do together will make us pleased to be affiliated with CR2, who is the best partner we could have asked for on our trip,” he said, applauding.
The new ATM, Card, and payments platform will make it possible for end-to-end customer journeys throughout their self-service channels and payments to be easier and more seamless as more DFCU services are shifted from the conventional branch to mobile or online. They will also get the knowledge that will help them innovate and run more effectively in the future.
The CR2 System
When it comes to online banking and payments, CR2 is at the forefront. Approximately 100 financial institutions in 60 different countries are powered by the company’s infrastructure.
Their central digital banking and payments platform, BankWorld, has the most features available on the market and is the only one of its kind to incorporate digital banking, card issuing with ATMs, and switching. The CR2 Partner Ecosystem combines the trustworthiness of BankWorld with the convenience of plug-and-play integrations with leading fintech providers.
In layman’s terms, CR2 aids financial service providers in focusing on customers by providing them with tools to improve customer service and maintain a consistent level of service delivery.
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Dfcu-Related Information
Uganda is home to the commercial bank Development Finance Cooperative (DFCU), which was established in 1964. The Ugandan government’s central bank and national banking regulator, the Bank of Uganda (BoU), issued the license. Also, in 2000, the company adopted the name DFCU Limited.
Numerous industries, including agriculture, media, education, health, manufacturing, tourism, real estate, mining, construction, transportation, trade, and commerce, have profited from DFCU’s efforts throughout the years.
