Category: Telecommunication

  • Nigerians should brace for hike in telecom tariffs, but not by 100%: Minister Tijani

    Nigerians should brace for hike in telecom tariffs, but not by 100%: Minister Tijani

    Dr Bosun Tijani, Minister of Communications, Innovation, and Digital Economy, announced on Wednesday at a stakeholder meeting in Abuja that telecom tariffs will soon rise.

    However, he clarified that the increase would not match the 100 percent hike requested by telecom operators.

    He said that discussions and engagements were ongoing to reach a fair rate and that the Nigerian Communications Commission (NCC) would soon approve the new tariffs and make them available to Nigerians.

    Read also: Airtel Nigeria CEO pushes for tariff increase to ensure telecom sector’s sustainability

    He stated, “You have seen over the past weeks that there has been agitation from some of these companies to increase tariffs. They are requesting a 100 percent tariff increase, but it will not be 100 per cent. We are still looking at that study and NCC will come up with a clear directive on how we will go about it.”

    “We want to strike the balance as a government to protect our people, but also protect and ensure that these companies can continue to invest significantly. We need to ensure that as a sector, we get our acts together, ensure that from the regulation side, we put the right regulations in place that can ensure the growth of this sector,” he emphasised.

    Government to invest in telecom infrastructure 

    The minister added that the federal government will no longer rely solely on private enterprises to fund infrastructure projects in the sector.

    He continued, “As a country, over time, we have left these investments in the hands of the private sector. They typically invest where they can see returns in the short to medium term.”

    “We will not want this conversation to just be about tariff increase. I think what the world is talking about today is meaningful connectivity. You want to have access to very good quality service.”

    “A part of it that the consumers may not be aware of is the investment that needs to go into the infrastructure that is used to deliver these services,” he said.

    About telecom’s sustainability

    According to Dr Aminu Maida, the NCC’s Executive Vice-Chairman (EVC), the purpose of the stakeholder gathering was to discuss the industry’s sustainability.

    “We have looked at all of these factors, and that is why, as the Minister said, it is not likely that we are going to approve a 100 per cent tariff increase,” he stated.

    “I know that Nigerians are agitated to hear the exact percentage approved. There are still some stakeholder engagements that we are going through, but you will hear from us within a week or two,” he assured.

    He said that by updating its quality of service rules, the NCC had implemented a variety of methods and instruments to ensure service quality compliance.

    Read also: Airtel Africa commences second share buyback program, aims to return $100 million to shareholders

    Nigerians must know the cost of service

    According to EVC Maida, MNOs must use streamlined templates to display to Nigerians the costs per minute for SMS, voice calls, and megabytes of data.

    He stated, “We are moving away from the regime where you will have a main rate, then you will now have a bonus which is at a different rate. It makes it often complicated for Nigerians to understand what they are being charged for.”

    “This is one of the things when we took a lot of time over the past year looking at data. There is this agitation that the MNOs are stealing our data,” he said.

    Tariff increases are necessary to support the telecom’s commitment to providing better connectivity and promoting digital inclusiveness, according to Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, spokeswoman for Airtel media.

    He said, “The economic realities of rising operational and capital costs necessitated the proposed tariff adjustments.”

    “This is aimed to ensure the long-term sustainability of the sector while unlocking significant benefits for Nigerian consumers,” he said.

  • Airtel Nigeria CEO pushes for tariff increase to ensure telecom sector’s sustainability

    Airtel Nigeria CEO pushes for tariff increase to ensure telecom sector’s sustainability

    Dinesh Balsingh, the CEO of Airtel Nigeria, stated that pricing revisions are required for the telecom industry’s long-term sustainability due to the 300 percent increase in operating costs over the past 18 to 24 months.

    Balsingh emphasised the challenging economic conditions facing the telecom sector in a statement to The Punch on Monday.

    He emphasised that even though running costs have increased significantly, fares have been the same for more than 10 years.

    Read also: Airtel Africa commences second share buyback program, aims to return $100 million to shareholders

    The Nigerian Communications Commission, the nation’s telecom regulator, has received proposals from Nigerian telecom providers for a 100 percent pricing rise.

    Balsingh claims that the telcos’ calls for tariff review are intended to guarantee the sector’s sustainability while providing substantial advantages to Nigerian customers.

    He noted, “For over a decade, tariffs have remained static despite the dramatic increase in operating expenses, which have surged by over 300 per cent in the last 18 to 24 months alone.”

    “To continue providing high-quality services and meeting the growing demand for digital connectivity, it has become essential to realign our pricing structure with economic realities,” Balsingh emphasised.

    “Tariff hike needed to provide quality service”

    The high costs of expanding and maintaining telecommunications infrastructure were also described by the CEO.

    He pointed out that to provide more capacity and better service quality, the growing demand for digital services across industries like banking, healthcare, and education necessitates ongoing network upgrades.

    “The increasing demand for digital services requires us to continually upgrade our networks. These investments come at a cost, one that must be shared proportionally to guarantee long-term viability,” Balsingh added.

    He claimed that in addition to guaranteeing the sector’s sustainability, the proposed tariff adjustments would result in notable enhancements to service delivery.

    “By enabling us to expand coverage, strengthen network security, and introduce cutting-edge technologies, these adjustments will directly enhance the quality of connectivity for Nigerians. Our priority is to ensure that no one is left behind in the country’s digital transformation journey,” he explained.

    Read also: Airtel Nigeria, Mobihealth collaborate to enhance telehealth services for underserved Nigerians

    Affordability consideration for consumers 

    Balsingh stressed that to reduce the impact on consumers, the tariff modifications would be undertaken with affordability in mind.

    He reiterated Airtel’s dedication to advancing innovation, promoting inclusive growth, and helping Nigeria realise its aim of becoming Africa’s leader in the digital economy.

    “Our commitment to quality service remains unwavering,” Balsingh said. “While significant tariff adjustments have become necessary, we understand the importance of gradual implementation to support our customers’ financial positions.”

    “This step will enable us to invest in capacity, expand coverage, and enhance service delivery, ensuring Nigeria remains competitive in the global digital landscape,” he opined.

  • Ethio Telecom, Ministry of Innovation partner to enhance access to digital services for all Ethiopians

    Ethio Telecom, Ministry of Innovation partner to enhance access to digital services for all Ethiopians

    Ethiopia’s digital transformation is gaining significant traction, especially with the collaboration between Ethio Telecom and the Ministry of Innovation and Technology. 

    This partnership, announced on January 1, 2025, will enhance digital services across various sectors, including agriculture and education.

    Frehiwot Tamru, CEO of Ethio Telecom, emphasised the company’s commitment to achieving the goals of Digital Ethiopia 2025, stating, “We are undertaking extensive work to achieve these objectives.”

    Read also: Telcos propose 100% hike in call and data rates, await NCC approval

    Strengthening digital services

    The collaboration focuses on expanding citizens’ access to digital services. Dr Belete Molla, the Minister of Innovation and Technology, highlighted Ethio Telecom’s role as a national pride and symbol of progress in the digital ecosystem. 

    He noted that this partnership will foster inclusivity and accessibility in technology, ensuring that all Ethiopians benefit from the digital revolution.

    Ethio Telecom has also been proactive in launching innovative services like Telebirr, a substantial-growing mobile money platform. 

    This service facilitates domestic transactions and aims to enhance financial inclusion in Ethiopia. 

    The push for digital wallets and improved remittance services demonstrates Ethio Telecom’s strategy to diversify its offerings and adapt to the evolving digital economy.

    Read also: UnoTelos partners with Niral Networks to bring 5G, AI solutions to Africa

    A vision for the future

    The partnership also aligns with broader initiatives like the EM 2.0 model developed in collaboration with Huawei, which focuses on accelerating African digitalisation. This model provides a roadmap for transforming telecommunications in emerging markets by leveraging advanced technologies.

    As Ethiopia continues its journey towards becoming a digitally empowered nation, Ethio Telecom stands at the forefront of this transformation. 

    The ongoing efforts reflect a commitment to technological advancement and improving the quality of life for its citizens by bridging gaps in service delivery and access to information.

  • Kuwait works to restore internet service after damage to key undersea cable

    Kuwait works to restore internet service after damage to key undersea cable

    On January 5, Kuwait faced significant internet disruptions after one of its seven international cables was damaged.

    Kuwait, a small emirate located in the northwestern corner of the Persian Gulf and bordered by Iraq and Saudi Arabia, relies heavily on undersea cables to connect to the global internet.

    The Communications and Information Technology Regulatory Authority (CITRA) reported the issue, highlighting the vulnerability of Kuwait’s internet system, which depends on these cables to connect to the rest of the world.

    Read also: Kenyan internet speeds surge by 18.5% as Starlink and Safaricom battle for dominance

    CITRA’s actions

    CITRA is working closely with telecom companies to repair the damage. They are investigating what caused the cable to break and ensuring that backup options are available to prevent similar issues in the future. 

    In their announcement, CITRA said, “We are committed to monitoring the performance of telecommunications companies to ensure high-quality service for all users.”

    Past internet problems

    Kuwait has faced internet outages, especially in 2008 and 2015, when undersea cable issues caused slow internet for many people. 

    Read also: Telcos propose 100% hike in call and data rates, await NCC approval

    These past events have shown that strong plans for internet infrastructure are important. CITRA has assured everyone that they are taking steps to make Kuwait’s internet services more reliable and less likely to be disrupted.

    The founder of CITRA has stressed the importance of having dependable internet connections for both people and businesses in Kuwait. 

    By monitoring service providers and working together on solutions, CITRA aims to quickly restore normal internet service while also preventing future problems.

  • Kenyan internet speeds surge by 18.5% as Starlink and Safaricom battle for dominance

    Kenyan internet speeds surge by 18.5% as Starlink and Safaricom battle for dominance

    From 9.78 bps in January to 11.59 Mbps in October 2024, Kenyan fixed Internet speeds grew by 18.5 percent as a result of Elon Musk’s Starlink launch in July 2023, which enhanced competition among regional providers.

    In response, market leader Safaricom increased bandwidth and released 1,000 Mbps speeds for the first time. This was according to Kenya’s Business Daily reports published on Friday.

    Read also: Starlink launches services in Cape Verde, its 18th African market

    Significant market changes due to heightened competition 

    Significant market changes have been brought about by the increasing competition: by June, the number of subscribers with 100–1000 Mbps connections had grown by 53 percent to 15,226; by the same month, the total number of fixed Internet users had climbed by 13 percent to 1.5 million.

    By June, Starlink had 8,324 customers, up from 405 in 2023, and a 0.5 percent market share.

    With Internet usage rising from 32.7 percent to 40.8 percent of the population and daily online time increasing from 4 hours 17 minutes to 4 hours 49 minutes, the competitive environment has boosted consumer welfare without causing price hikes.

    Enthusiasm mixed with scepticism 

    The general attitude among Kenyan consumers is a mixture of enthusiasm and scepticism aimed mostly at the market’s leading operator, building on the spike in internet speeds in Kenya sparked by Starlink’s introduction.

    Read also: Namibia orders Musk’s Starlink to shut down

    The dominant story, which is supported by extensive online debates and social media activity, raises concerns about the rationale and timing of these upgrades: Why was this capability withheld if it had always existed?

    A key component of Kenya’s Vision 2030, which aims to make the country a middle-income one, has historically been the expansion of internet infrastructure, fuelled by projects like the SEACOM and TEAMS undersea cables in 2009.

    A more resilient and technologically advanced economy that is ready for substantial involvement in the global digital marketplace and has the potential to spur innovation and socioeconomic inclusion in the region could be the driving force behind this current wave, which is being driven by private-sector competition like Starlink.

  • Telcos propose 100% hike in call and data rates, await NCC approval

    Telcos propose 100% hike in call and data rates, await NCC approval

    Nigerian telecom providers have proposed raising their rates by 100 percent, pending government approval as they aim to address increasing operating costs such as inflation and higher service delivery expenses.

    The proposal has been presented to the Nigerian Communications Commission for approval, according to Karl Toriola, CEO of MTN Nigeria,who made the disclosure in an interview on Arise TV on Thursday.

    The CEO acknowledged that it is unclear if NCC will approve the request.

    Read also: NCC okays disconnection of Exchange Telecommunications from MTN over unpaid charges

    Toriola asserted that the industry, which has been under a lot of financial strain because of growing operating expenses, needed the planned tariff increase to remain viable.

    “We’ve put forward requests of approximately 100 per cent tariff increases to regulators. I doubt they’re going to approve that quantum of increases because they are very, very sensitive to the current economic situation in the country,” Toriola said.

    Despite the difficulties, Toriola said he was certain regulators would make the right choice while considering the industry’s realities.

    The CEO underlined that long-term industry sustainability is more important than immediate financial gain.

    “I believe we’re all on the same side, the policymakers, the regulators, our Chairman of ALTON, Gbenga Adebayo, and the industry. We’re united because we share concerns about a few fundamental issues. First, human rights are critical to driving any economy. Without a sustainable industry, the broader economy and the well-being of the people will be negatively impacted.”

    Factors affecting the telecom industry 

    The proposed hike comes as telecom businesses’ costs are on the rise due to several variables, including inflation, variations in exchange rates, and the rising cost of essential operational inputs including raw materials, power generation, and diesel.

    Toriola emphasised the strain that these growing expenses have placed on telecom companies, making it challenging for them to continue operating profitably.

    Operators warned in a statement earlier this week that unless prices are changed to reflect rising operating costs, service interruptions are imminent.

    According to Engr. Gbenga Adebayo, Chairman of the Association of Licensed Telecommunications Operators of Nigeria, the telecom industry is “under siege,” with rising energy prices, unstable exchange rates, and inflation driving up operating costs.

    Read also: Egypt’s telecom sector may raise prices again: What this means for consumers

    Telcos threaten service disruptions 

    In the absence of a quick tariff adjustment, the telecom chief said, operators would turn to load shedding, which would result in a restricted supply of telecom services in some locations.

    No notable progress has been made since the initial demand for a tariff adjustment was submitted in April 2024.

    In a joint statement, ALTON and the Association of Telecommunications Companies of Nigeria urged the Federal Government to encourage a positive discussion with industry stakeholders in light of the mounting financial burden.

    After 11 years of tariff stability, the groups highlighted the need for a framework that strikes a compromise between operators’ financial sustainability and consumer affordability.

    Operators are urging all stakeholders to take action before it’s too late, stating that failure to do so will jeopardise the sustainability of one of Nigeria’s most vital businesses, as they share a commitment to safeguarding the sector’s future.

  • MTN Uganda secures $100 million debt financing from five banks for network expansion

    MTN Uganda secures $100 million debt financing from five banks for network expansion

    MTN Uganda Limited (MTN-U) has obtained committed debt funding from five local banks totalling Ush 370 billion (USD 100 million) in one of the biggest local currency debt transactions in Uganda, marking a significant milestone for the country’s telecom industry.

    The announcement, made in a statement on Tuesday, highlighted the success of the syndicated financing facility, which was 1.6 times oversubscribed. This strong demand reflects the confidence lenders have in MTN Uganda’s long-term prospects and its commitment to growing its financial services and digital capabilities.

    Read also: NCC okays disconnection of Exchange Telecommunications from MTN over unpaid charges

    MTN-U plans to use it for general business objectives, such as network growth and enhancement.

    Stanbic Bank Uganda Limited, a member of the Standard Bank Group, led the arrangement as the Global Coordinator, Mandated Lead Arranger (MLA), and Bookrunner. Absa Bank Uganda Limited, Citibank Uganda Limited, and Standard Chartered Bank Uganda Limited served as co-MLAs, and Centenary Rural Development Bank served as the arranger. Together, they successfully completed this historic transaction.

    MTN-U, Stanbic Bank expresses their enthusiasm about the development  

    Stanbic Bank Uganda’s Head of CIB, Paul Muganwa, said he was proud to have worked with MTN-U and major relationship banks to provide a revolutionary debt package.

    He noted, “MTN-U is at the forefront of adopting innovative financing solutions of scale.”

    MTN-U’s Chief Financial Officer, Andrew Bugembe, added “MTN-U’s achievement in securing this substantial funding underscores our competitive strength and reflects the growing appetite for premium corporate debt instruments within Uganda’s financial sector, noting MTN-U continues to operate with a strong balance sheet, maintaining leverage well below the industry’s average of 1.5x.”

    Read also: NCC approves MTN’s spectrum lease renewal with MTEL

    MTN-U expansion goals 

    MTN-U will be able to carry out its expansion goals and efforts to promote financial and digital inclusivity in Uganda with the help of this facility.

    As of September 2024, MTN-U, Uganda’s top cellular telecommunications company, serves around 21.6 million mobile users.

    The MTN Group, Africa’s top telecom provider with over 280 million consumers across 17 countries, owns 76 percent of the company shares.

  • Safaricom Ethiopia launches 4G in Assosa, expands reach to half of Ethiopia’s population

    Safaricom Ethiopia launches 4G in Assosa, expands reach to half of Ethiopia’s population

    On December 25, Safaricom Ethiopia launched its 4G network in Assosa, marking another key milestone in its mission to provide reliable, high-quality connections across the country.

    In the past two weeks, Safaricom Ethiopia has launched its services in several cities in Western Ethiopia, including Nekemte, Gambella, Metu, and Bedele. The launch in Assosa further strengthens the company’s presence in the region.

    Read also: Safaricom brings high-speed Internet to Gambella with 4G launch

    Since beginning operations in Ethiopia just over two years ago, Safaricom has expanded its network coverage to reach half of the country’s population, spanning Central, Northern, Southern, Eastern, and Western regions.

    The company’s fast 4G network ensures seamless connectivity across these cities and their surrounding areas, including airports.

    Safaricom’s stores to sell products and services 

    Safaricom has also opened distributor stores in these cities to offer its products and services, creating over 600 jobs and contributing to the local economy.

    By facilitating safe, practical, and reasonably priced financial transactions, Safaricom’s launch of M-PESA digital financial solutions will empower locals. This is consistent with its overarching goal of using technology to promote social and economic progress.

    Read also: Fresh crisis erupts between Genghis Capital and Safaricom over M-Pesa-backed unit trusts

    An excerpt from Safaricom Ethiopia’s Press Release on Wednesday, December 25 reads, “As part of our commitment to community care, we have donated 80 laptops, 16 routers, and 6 months of free unlimited internet to schools in Assosa, Nekemte, Gambella, Metu and Bedele.”

    This project demonstrates the company’s commitment to combining network growth with significant community service.

    “We extend our deepest gratitude to local leaders and government officials, whose support has been instrumental in making these launches possible. Safaricom Ethiopia remains committed to connecting people and fostering development across Ethiopia,” the statement adds.

  • NCC okays disconnection of Exchange Telecommunications from MTN over unpaid charges

    NCC okays disconnection of Exchange Telecommunications from MTN over unpaid charges

    The Nigerian Communications Commission (NCC) has okayed the disconnection of Exchange Telecommunications Ltd. from the MTN Nigeria network due to non-payment of interconnect charges. This decision was announced in a public notification issued by NCC Public Affairs Director, Reuben Muoka, on Friday.

    “The Nigerian Communications Commission hereby notifies the public that approval has been granted for the disconnection of Exchange Telecommunications Ltd. (Exchange) from MTN Nigeria Communications Ltd. (MTN) as a result of non-settlement of interconnect charges,” NCC said.

    Read also: NCC caves to pressure from telcos, set to approve call, data tariff hike amid economic hardship

    No sufficient reason for non-payment of the interconnect charges

    The Exchange was notified of the application and given the chance to comment and present its case, the commission noted.

    It stated that after reviewing the case and the facts underlying the debt, the commission concluded that the Exchange lacked enough justification to refuse to pay the interconnect fees.

    NCC stated that the disconnection of Exchange Telecommunications from MTN was in compliance with the Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Operators, 2012, as well as Section 100 of the Nigerian Communications Act, 2003.

    Read also: NCC approves MTN’s spectrum lease renewal with MTEL

    “At the expiration of five days from the date of this notice, MTN will discontinue passing voice and data traffic through Exchange and will, thereafter, utilise alternative channels in interconnecting with other network service providers.

    “Please note that this disconnection will subsist until otherwise determined by the commission,” it said.

  • Mafab Communications to launch 5G services in Nigeria after three-year delay

    Mafab Communications to launch 5G services in Nigeria after three-year delay

    Mafab Communications, founded by Dr Musbahu Bashir, is set to launch its long-awaited 5G services in Nigeria by the end of the first quarter of 2025. 

    This announcement, on Friday, comes after a three-year delay since the company acquired its 5G license in December 2021.

    Read also: Kenya proposes new licensing rules for Internet cafés, including CCTV and activity logs

    The growing 5G market

    Since the commercial rollout of 5G in Nigeria in August 2022, the market has been primarily led by MTN Nigeria, which holds an impressive 79 per cent market share. As of October 2024, 5G accounted for approximately 2.33 per cent of the country’s internet subscribers. 

    This growth reflects a rising interest among consumers in advanced mobile technology. The 5G subscriptions surged from just over 265,000 in May 2023 to around 2.14 million by November.

    Despite these advancements, Mafab faced several challenges that delayed its rollout. The company initially announced plans to operate in Abuja and Lagos in early 2023 but struggled consistently delivering services. 

    Dr Bashir emphasised the potential of 5G technology to transform various sectors, stating, “The rollout of Mafab Communications’ 5G network is the beginning of immense opportunities for the country.”

    Read also: CBN and NCC give banks, telcos ultimatum to settle N250 billion long-running USSD debt

    Anticipated launch and economic impact

    Mafab plans to launch its services with operational sites primarily in Kano and Abuja and expand into Lagos and Port Harcourt shortly thereafter. 

    This rollout is expected to enhance connectivity and stimulate economic growth across various sectors, such as healthcare, agriculture, and e-commerce.

    The Nigerian government has recognised the significance of this development. 

    Professor Isa Ali Pantami, Former Minister of Communications and Digital Economy, noted that the deployment could create approximately 4.8 million jobs over the next decade. 

    He acknowledged that introducing a new player like Mafab into a competitive market is essential for growth.

    As Nigeria prepares for this technological advancement, many citizens are eager to experience improved internet speeds and connectivity to support their daily lives and businesses. 

    Dr Bashir’s vision aligns with global trends where countries are rapidly adopting advanced technologies to foster innovation.

    With the anticipated launch of Mafab Communications’ 5G services in early 2025, Nigeria stands at a pivotal moment in its telecommunications journey, promising enhanced digital experiences for millions nationwide.